Safe Culture and Incentive Programs
Assessing your Safety Department First step: Look at program/s Be open to outside criticism, your ideas may not be the best Do an assessment, let the employees on all levels assess safety, be anonymous Culture assessment: do you have a safe culture (not want you think, but employees) Get Management involved
Assessing your Safety Department Identify problems People, equipment, facilities, programs, software, communication, etc... Prevention What can you do, and your people do to help prevent injuries and damage? Communicate with each other, be real about facts, dollars, how it impacts them Investigate, include supervisors, management, all involved in incident
Assessing your Safety Department Track your data! DART – track quarterly, communicate it to locations Injuries – types, who, what, when, where, why, and how. Inspections – Myself, OSHA consultant, insurance companies, explain why you do it, what the benefit is, if not done how it could impact them ($$$$$$) Communicate problems from each location, this helps prevent, and bring the locations together as a team
Assessing your Safety Department Why do all this, I mean isn't being safe just part of the job? People are not aware of just how much it impacts them Most people want to do their best Keeps awareness up Helps develop a safe culture
Developing a Safety Culture Start with a culture assessment Get a good idea of where your culture is Keep anonymous Take negative criticism seriously Include everyone Fix the issues Don’t do it, unless you plan on acting on it
Developing a Safety Culture Ask your middle management and supervisors the problems with safety they are facing. Why employees will not comply Do supervisors comply Acknowledge what is done more than what is not done Educate Managers, Supervisors, and Employees Communication barrier or gaps in communication Get the info in the right hands
Developing a Safety Culture Do as I say not as I do???? Follow by example Learn the jobs, or even spend time doing the job Understand the obstacles a safety rule or PPE might create for workers, find a solution or help them to understand exactly why they need the rules or PPE’s
Incentive Programs Small, but impactful Ask committees, locations, employees Awareness Safety Treats Cookies, even tough guys love them Quarterly, based on injuries End of year reward (Shirts, plaques etc..) Benchmarks performance A way to say thanks for thinking about safety Raises awareness
Incentive Programs Caught in the Act Placed on intranet for all to access Employees nominate each other for being safe Housekeeping Personal Protective Equipment Proper Lifting Techniques Safety Communication Truck Safety Forklift Safety
Incentive Programs Spot Awards Raise awareness immediately Hats Shirts Compliment a job well done A small safe act, this can go a long way Others notice People ask why
Incentive Programs Driver of the Month Random selection Performance and MVR Most Important Part of Incentive Programs??? ALWAYS COMMUNICATE TO NEVER HIDE INJURIES!!! Explain this thoroughly Give examples, be sure trainers and supervisors understand and promote this
Conclusion Assess – yourself, management, programs Develop – programs that work for everyone Rely – on your people Meaningful – make safety mean something Reach out – to employees, make yourself accessible Effective – be as effective as possible Incentives – raise awareness, reward