Lieberman Management Services Security Update for Lieberman Management Services

Titan Security Group ABOUT US Full-service security organization Security staffing & training academy Security system integration Emergency planning services Largest Chicago-based privately-owned and operated security organization Headquartered in West Loop with a Suburban office in Downers Grove Established in 1977, led by current ownership since 1992 Top 15 security organization nationally as published by The Security Letter 1

Titan Security Group SPEAKER INTRODUCTION Mark Apel, President, Titan Electronics 35+ years in Electronic Security Licensed by State of Illinois as an Alarm Contractor Tom Henkey, Director of Emergency Management, Titan Security Services 12+ years in private/nonprofit security 6 yrs. as Senior Emergency Management Coordinator at OEMC Author of new textbook/handbook Urban Emergency Management Senad Mangafic, VP of Operations, Titan Security Services 10+ years in Private Security, specializes in Residential Security Member of ASIS (American Society for Industrial Security) 2

Introduction to Titan Security Group TITAN AND LIEBERMAN RELATIONSHIP Over 15+ year working relationship between Titan and LMS Door staff and security services provided at 16 locations: Full-time coverage – 8 properties Relief staff – 6 properties Seasonal coverage – 2 properties Provided security systems installations or service at 7 locations over the last 18 months Proud member of LMS’s In Good Company Program providing Pricing Advantage: Best-in-Class Pricing Free security assessment and consultation services 3

Titan Security Group SECURITY TRENDS & CONSIDERATIONS Improving Security Intelligence Training Best Practices Package Management & Tracking Building Emergency Planning 4

Titan Security Group IMPROVING SECURITY INTELLIGENCE Electronic security solutions are becoming more enhanced Advanced security in the cloud offerings Mobile credentials Video intercom systems Increased camera quality Remote security Biometric credentials 5

Titan Security Group IMPROVING SECURITY INTELLIGENCE Advanced security in the cloud offerings: Non-proprietary hardware and open software Lower initial cost No onsite servers, PCs, storage and software Less installation and maintenance Remotely configure databases and systems Real time control & status of portals, video, alarms, keypads, visitors, and power Real time events- readers, alarms, video, visitors, photo-ID, operator, system 6

Titan Security Group IMPROVING SECURITY INTELLIGENCE Mobile Credentials: Offers same amount of security as a key card or key fob Decrease the passback of credentials Allow Building management to create, distribute, and turn off credentials seamlessly Portal allows for management to manage the access control of residents and guests Portal can be accessed remotely 7

Titan Security Group IMPROVING SECURITY INTELLIGENCE Video Intercom Systems: Provide for video and audio communications with any smartphone Residents are able to see and hear their visitors, vendors, and delivery personnel Residents can unlock the door from their smartphones 8

Titan Security Group IMPROVING SECURITY INTELLIGENCE Increased Camera Quality: Network IP cameras provide 10x higher resolution than analog cameras Network cables provide higher connection speeds Network IP cameras have the ability to be viewed remotely 9

Titan Security Group IMPROVING SECURITY INTELLIGENCE Remote Security: Properties can view and respond to abnormal site conditions Management will have knowledge of event based alarms when they are not at the property Management will have remote access to review cameras of the building at any time Assist properties without 24/7 staffing to increase situational awareness 10

Titan Security Group IMPROVING SECURITY INTELLIGENCE Biometric Credentials: Does not require cards More secure More convenient More capable Resident & property friendly 11

Titan Security Group TRAINING BEST PRACTICES When a property has onsite staff, training is key. Practical hands-on training Table-top exercises Reinforce training concepts Topics to cover include: Customer Service Emergency Preparedness Developing and Improving Observational Skills Access Control Active Shooter Building Systems Public Relations 12

Titan Security Group PACKAGE MANAGEMENT AND TRACKING Online shopping is increasing. Package delivery is increasing. Tips to handle packages: Create a secure area for packages to be stored under camera surveillance Invest in package tracking software Develop a package audit policy 13

Titan Security Group EMERGENCY PLANNING Emergency Planning is necessary for properties in the City of Chicago. Code compliance Risk assessments Plan templates Site-specific plans First-responder guides Quick-reference guides Training aides 14

Introduction to Titan Security Group QUESTIONS? 15

Introduction to Titan Security Group CONTACT US Headquarters 616 W Monroe, Chicago, IL 60661 P: 312.902.3400 F: 312.902.3420 Suburban Office 1020 31st, Downers Grove, IL 60515 P: 630.968.3400 Websites & Resources www.Titan-Security.com www.SecureChicago.com Twitter @TitanGrp 16