Welcome to HPA 332 Health Systems Management!

Learning Goals Understand management as a balancing act Show some key competencies Delegating -- TQI Managing time -- Managing change Speak clearly in front of audiences Be a good team member

Overarching Framework Competing Values: Managing organizations (and your life) is a balancing act

Readiness Assessment Test (RAT) Steps 1 and 2: Learning, assessment, and learning Multiple choice test Take individually Test with the rest of your team File appeals

Classes Steps 3 and 4: Analysis and practice Analyses, exercises, presentations, discussions Building understanding through practice

Integration Step 5: Application Case available in advance Each team gets one question that day 40 minutes to answer Then present, discuss

Panel Discussion More application Health care executives Students ask questions Further application of concepts in that model

Semester Plan 1 warm-up module (ungraded) 3 graded modules Final synthesis, including role play

Teams Why? Active learning Social engagement Employers want How? Diverse groups Permanent All in-class Peer evaluation