Group Members: Ansa Gul Anuja Jahagirdar Amol Kakade Vineeth Maddipati Apogee Travels Group Members: Ansa Gul Anuja Jahagirdar Amol Kakade Vineeth Maddipati

Sponsor Project Sponsor – Dr. Rob Project coordinator at UHCL Location: UHCL Phone : (281) 283 2020 Email : rob@uhcl.edu

Business Background Providing travel services for the customers since 2008. It currently hosts a web site as a means to information delivery only. All transactions are currently conducted in the office. Currently dealing with around 30 customers.

Existing System Only advertising purpose is fulfilled. Is not flexible enough for expansion over geographical boundaries. Waste of employee time and effort handling the business transactions on one - to - one basis. Unnecessary increase in staff members. High costs are incurred as compared to the few benefits gained.

Business Need Create an online transaction medium User friendly and a multi-user system Providing easy and fast access to our clients Affordable services Expansion of business

Business Requirements For customers Worldwide access User friendly interface Allow users to create accounts Allows clients to undergo the whole booking process online including making payments. For Management Increase profits Customer feedback Database management

Online Services User Account – registration Online ticket booking Online Bill payment Maps and directions Reports generation

Business Value (Tangible) Increase in clientele Increase in profit Reduction in labor costs (estimated around U.S $ 150,000) Reduction in operating costs and time (estimated around U.S $ 75,000) Increase in efficiency (estimated around 40 %)

Business value (Intangible) Customer satisfaction Easy marketing More effective record keeping Flexible enough for future business expansion

Issues and constraints Tough competition Fixed budget Time constraints Effective database updates Security concerns

Questions ? & Comments! Thank you