How are your Listening Skills? Listening360.com Click your left mouse button to continue… 12/4/2018

Listening 360 This presentation will provide you with explanations of each button that appears on the left side of the Member site. You will be shown the order of steps you must complete to gain the full benefit of the program. You will be shown the basic steps taken to get you on your way to $uccess! Listening360.com Click your left mouse button to continue… 12/4/2018

Members will be able to: Listening 360 Members will be able to: Put the pieces of the puzzle in place by… Taking the assessment Reviewing the Report Inviting others to take the assessment (Observers) Processing the information Test Report Process Invite Listening360.com Click your left mouse button to continue… 12/4/2018

Listening 360 How Does the Assessment Process Work? Listening360.com Click your left mouse button to continue… 12/4/2018

Listening 360 Maximize the Benefits Read your personalized Listening 360 Report Invite Observers Monitor the progress of the Observers invited Watch your eGraph change Apply information you have learned Continue to practice the Listening 360 principles Share this information with others Listening360.com Click your left mouse button to continue… 12/4/2018

Listening 360 Your Home Page Your home page is customized with your name and information to track your progress. For your convenience, the buttons of the most used links are duplicated in the main frame of the page. Listening360.com Click your left mouse button to continue… 12/4/2018

Listening 360 Your Personal Report The Listening 360 Personal Report is a customized report that is generated as soon as you complete your self-assessment. It consists of: 1. Description of the CARESS Model of Listening and the Listen for Success model. 2. Suggestions are offered about what to work on to improve your listening skills. Your eGraph results include your self-assessment as well as all Observers who have responded. Listening360.com Click your left mouse button to continue… 12/4/2018

Listening 360 Invite Observers Invite an unlimited number of Observers Enter their name and email address… Define how they know you… Click on the “SUBMIT” button Listening360.com Click your left mouse button to continue… 12/4/2018

Listening 360 Observers Invited Monitor your Observers activity. Send a reminder, if desired. Send multiple reminders by checking the box… Then click “Submit”. Listening360.com Click your left mouse button to continue… 12/4/2018

Listening 360 Help Desk/Technical Support Check the Knowledge Base for your issue Solutions to problems with reports Observer invitation problems Technical assistance online Contact support using email Listening360.com Click your left mouse button to continue… 12/4/2018

Listening 360 Logout Please logout when you have ended your session. The Member Login screen will be displayed. You may login again or close your browser. Listening360.com Click your left mouse button to continue… 12/4/2018

Thank you for your interest, and we wish you continued success! Listening 360 We hope this quick tour gives you a good idea of how your Member site works. Thank you for your interest, and we wish you continued success! From the people at Listening 360 and Parker Web Solutions, Inc. Listening360.com Click your left mouse button to end presentation. 12/4/2018