Integrated Policy Sales and Medical Screening Solution 2016

Project Objectives Deliver an integrated Policy Sales and Medical Screening Solution Ensure the new system improves the flexibility and accuracy of the current medical screening system Integrate underwriter and medical question requirements into the solution Reduce the average call time in the call centre Introduce scheme based system with administration interface for detailed scheme-driven setup options Provide flexible administration and reporting tools Export sales and medical data into the existing systems for Claims Handling and Assistance Include on-going support and maintenance TMSC // 2

Our Approach Identify and understand your requirements Understand the business needs and objectives Understand how your systems currently work: what works well, and what you would like to change Identify key system features to ensure that the new system will adapt to your way of working (not you having to fit around the system) Deliver a Best of Breed solution Start with our proven and trusted Policy Sales and Medical Screening tools Customise our tools to meet your requirements Deliver a Best of Breed solution with your existing ideas and our customised technology An agile approach: proving our progress We will demonstrate our software, in stages, during the customisation process, to get your feedback and approval TMSC // 3

Proposed Solution Overview Admin Interface Policy Sales Medical Screening Underwriting Decisions Data Export Feedback loop from claims to medical screening Clients Existing Applications Assistance Claims TMSC // 4

Dual Servers: Higher Availability Customers or Internal Users Users will usually be routed to the Active server. If the active server is not available, users will be routed to the Passive server. This will provide a robust system with higher availability than a single server solution. Routing Data Centre 1 ACTIVE Data Centre 2 PASSIVE Application Application Database Database Each data centre securely backs itself up internally. In addition, secure offsite backups are sent to Amazon S3, an industry-standard robust storage solution. Amazon S3: Secure Offsite External Backup TMSC // 5

Project Milestones Date Milestone Month 1 Project commences Requirements gathered Month 2 Solution delivered for testing Launch to customers TMSC // 6

Last page.