Fun gym Cambridge Nationals R001.

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Presentation transcript:

Fun gym Cambridge Nationals R001

What is email? Email is short for 'electronic mail'. It is sent via the internet to a recipient. An email address is required to receive email, and that address is unique to the user. Some people use internet-based applications and some use programs on their computer to access and store emails. The majority of Internet Service Providers, provide a free email account for customers; likewise, there are many companies who provide free webmail accounts, such as: Gmail and Yahoo!. Email client programs (like Outlook Express) can also be used to access an email account.

email and fun gym Transferring data Fun Gym instructors could use email to send photos to Bridget so she can add them to the members only section of the website. They may also send links to music that they may use for their classes. Communication with members, instructors Email is a efficient way of communicating with member as it allows 24/7 contact. Members may email asking about class timetables or availability of classes. Instructors could email members telling then about changes to class times or any cancellations. Advertising Fun Gym owner Bridget may email members from time to time to tell them about special offers, news or new classes that may be starting up Questions and contact us Members could use email to contact Fun Gym, if they have questions they wish to ask class times, costs etc.

Advantages of using email It's quick – your recipient receives your email as soon as they go online and collect their mail. It's secure. It's low cost. Photos, documents and other files can be attached to an email, so that more information can be shared. One email can be sent to more than one recipient at a time.

Email etiquette Email etiquette involves a professional approach to sending, replying and forwarding emails. It is important that a business appears to be professional and ensuring correct email etiquette is demonstrated shows this The following skills are features which help demonstrate professionalism Appropriate body message and Subject text Carbon Copy and Blind Carbon Copy Group Emails Attachments Email Signatures Auto Response Creating folders for inbox emails Spell check before sending

Task 1. Why should Fun Gym use email as they main form of communication? 2. Discuss the advantages of using email over other media such as letters, memos and telephone conversations 3. For each of the email etiquette features, discuss why each should be used to aid professionalism. 4. What email etiquette features should Fun Gym staff always use when communicating with: Staff Members