1. OCR Functional Skills Keywords Use the right keywords To do this you need to know what it is you are searching for! – For example, you might want to search for holidays and activities you might do. Search holiday and you’ll get hundreds of millions of hits – Refine this by being more specific i.e. holiday fossils sea uk

2. OCR Functional Skills Phrases Most search engines won’t accept phrases and often ignore clutter words Stick to nouns and objects (fossil hunting, electric guitar) Quotation marks will reduce the number of hits but will only search for the words in the same order

3. OCR Functional Skills Advanced searches Each search engine will have their advanced search options in a different place on their page – however most can be found on the ribbon usually under the MORE menu Here you can give much more information to return more relevant hits

4. OCR Functional Skills Emails Email sends messages over the internet almost instantly You need an internet connection/mobile network connection, an email address and the email address of the recipient There are many free internet based email providers such as Yahoo, Hotmail, Gmail. Internet service providers also offer email accounts to their members

5. OCR Functional Skills Sending an email Click new message Fill in the header – these are the to, cc and subject boxes BCC means ‘blind carbon copy’ When filling in the reference be specific The body of the email is where the main message is written Make sure your message is clear before you send it

6. OCR Functional Skills Email features You can add a signature Attach a file, but be careful of the size Receive and open attachments from others Create folders for the emails received to manage them more easily

7. OCR Functional Skills Email safety Don’t open attachments unless you know the sender Attachments may contain viruses and malware If a contact seems suspicious just ignore it and delete it from your inbox – do not respond

8. OCR Functional Skills Respecting others Just remember once you have sent an email it is very difficult to retrieve it back! Don’t be nasty or offensive Only put down in an email what you are prepared to say to their face

9. OCR Functional Skills Spam Spam is electronic junk mail Limit the amount you get by: – Using a spam filter – Don’t leave your email address on websites – Never respond to spam – Click ‘no’ on websites that ask if you wish to receive information from their commercial partners