Solutions for Enterprise Wide Procurement (SEWP) 1

Agenda Intros General Concepts Customer Service / Ordering Contract Overview / Fair Opportunity Tools Wrap-up 2

Agenda General Concepts Intros Customer Service / Ordering Contract Overview / Fair Opportunity Tools Wrap-up 3

Types of Federal Contract Vehicles Government Wide Acquisition Contracts (GWACs) 4 OMB Authorized Executive Agents for IT Product/Service GWACs GSA, NIH, NASA EPA is authorized Executive Agent for IT Recycling Contracts Based on Clinger-Cohen Act Economy Act determination not required for GWACs Open to All Federal Agencies and Their Authorized Support Contractors Franchise Funds Provide Procurement Support Authorized by OMB Department of Interior, GSA MACs / IACs Rules / Authority / Agreements not always clear 4

“ To serve up fresh technology for federal agencies” SEWP Mission and Scope “ To serve up fresh technology for federal agencies” SEWP Scope = IT Product Solutions All Types of IT and IT Related Products (Hardware, Software, Network Communications, Audio-Visual, Supporting Technology, Cost per copy) Maintenance / Warranty / Product Training Firm Fixed Price Product Based Services Planning, Installation and Implementation Services – not limited 10% Limit on Consulting Services in Support of Purchased Products No more than 3 months in total length 5

SEWP Specific Line Items 5 Variable priced CLINS on every SEWP IV Contract SEWP-Z: For SEWP 0.6% fee CREDIT-Z: For Credits TRAVEL-Z: For Travel in support of in-scope services Must follow GSA Travel pricing and regulations DELIVERY-Z: For delivery and shipping costs OPEN-Z: For Open Market Items Items within SEWP’s scope but not currently on contract Total price of all OPEN-Z CLINs must be below micro-purchase limit ($3,000) 6

SEWP Philosophy Flexibility Control and Constraint Integrity is Key Generic / commercial contracts Control and Constraint Government oversight and control over all contract activities Integrity is Key OMB GWAC = Must be Adaptable and Open to All Federal Agency Needs 7

Protestable Actions After 15 years, two successful protests – both due to items not on Contract at time of Order Scope is only protestable issue for orders under $10 Million against existing IDIQ contracts like SEWP If items on contract – items are in scope Support service scope limitations Recent update: Orders over $10 Million are protestable Applicable to SEWP, GSA and other similar contracts 8

Agenda Customer Service / Ordering Intros General Concepts Contract Overview / Fair Opportunity Tools Wrap-up 9

SEWP Vision & Customer Service “To be the premier customer-focused contract vehicle for federal government purchases of IT products” Help Desk Call, call, call (301) 286-1478 / help@sewp.nasa.gov Customer Service Pre-order support Order processing and clerical support Post-order quality assurance & tracking Training /Outreach FREE on-site training on Contracts, SEWP Program, and Tools Conference Meetings / Annual Conference 10

SEWP Program Processes On-Line Contract Database of Record All contract items reviewed for scope and pricing Technology Refreshments within hours of requests Processes for Oversight, Compliance and Monitoring Extensive reporting and tracking All Orders Reviewed Continuous interaction with Contract Holders SEWP Fair Opportunity Form – required for orders over $5 million Electronic Processes for Efficiency and Accuracy 1 Business Day Turn-around 11

Contract As If Your Own Delivery Order Against Existing Contract Commercial Based and Flexible Contracts Additional Ts & Cs may be added to orders Agency Specific Policies Contracts On-line SEWP orders are orders placed under existing IDIQ contracts. SEWP orders do not need to be synopsized. Exemption of this action falls under FAR 5.202(a)(6), which states that the contracting officer need not submit the notice required by 5.201 when the contract action is an order placed under Subpart 16.5. The issuing CO may use any valid Federal Agency DO form and its associated delivery order. The internal ordering process of each agency varies. The processes and forms for PRs and DOs are defined by the issuing agency, not the NASA SEWP office. The typical process, however, is for an end-user to determine a requirement and generate a purchase request (PR) after completion of market research. Remember, we do not issue orders – we process your orders. Use your own order number and add the NASA SEWP contract number in the appropriate block on your ordering form. We will work with you to fit SEWP into your policies and procedures. When placing an order if you have a questions, please contact one of our order processors on our help line, or call me directly. 12

Support for Procurement Lifecycle Pre-Order Support Online Search and Quote tools and RFQ tracking Answer questions on quotes and processes Order Processing Accept, check, process and forward orders (includes credit cards) Reconcile and track orders Post-order Support Process and post order status data Assist in order resolution and QA checks on order satisfaction Agencies Purchase request submitted to CO Contracting officer approves purchase Orders submitted to SEWP BOWL SEWP verifies and enters orders in SEWP db SEWP SEWP submits orders to vendors Orders monitored for delivery Orders delivered Vendors 13

Save Money: Low Prices, Tiny Fees Program budget is self contained NASA provides no direct SEWP funding No SEWP funding is provided to NASA except for overhead costs Surcharge Order Amount Fee Percentage $0 to $1,666,666.66 0.6% $ 1,666,666.67 and up Capped at $10,000 Comparison to other major IT Contract fees: - GSA Schedules: 0.75% (built in) with no cap - NIH ECS GWAC: 1% with no cap Fee may be either a separate line item or included in product pricing 14

Agenda Contract Overview / Fair Opportunity Intros General Concepts Customer Service / Ordering Contract Overview / Fair Opportunity Tools Wrap-up 15

SEWP by the Numbers 38 Competed Prime Contractors; 21 Small Businesses 6 SDVOSB, 5 8(a) 900,000+ IT products (SEWP IV as of June ‘08) 2000+ Manufacturers (SEWP IV as of June‘08) 7 Year Contracts (through April 2014) 16

SEWP = Fair and Reasonable Pricing Less Than or Equal to GSA Price Pre-competed, Pre-negotiated Contracts Multiple Competitions (Groups) Combined Buying Power and Internal Competition Drives Competitive Pricing The SEWP contracts is that they are pre-competed and therefore fair and reasonable pricing is built in Contracts required that SEWP price cannot be greater than vendor’s GSA schedule price and in reality they are often lower. Note that other GSA vendors may have lower prices on some items On line data base is data base of record (official schedule of deliverables) for the SEWP contracts. We provide ability quickly search among vendors for price comparison on products, as well as product availability, and printer friendly pages for file documentation. These tools help with market research and RFQs. 17

Contract Holder Groupings 4 Competed Groups Group A: OEMs and Value Added Resellers (VARs) 9 Contract Holders Group B: SDVOSB Set-asides VARs 6 Contract Holders Group C: Small Business Set-asides VARs 12 Contract Holders Group D: Non-Set-aside VARs 15 Contract Holders 18

Fair Opportunity Fair Opportunity Applies to any Multi-award Order Fair Opportunity MUST BE provided within a Group Opportunity may be provided across multiple Groups Fair Opportunity Applies to any Multi-award Order FAR 16.505(b) Process for Fair Opportunity (per FAR) is at CO’s Discretion SEWP Web Tools Provide Assistance To determine suggested sources you can use: SEWP Manufacturer Lookup Tool Product Search (part number) For Fair Opportunity: SEWP RFQ tool is the only RECOMMENDED method What is fair opportunity? The FAR states that Fair Opportunity occurs when a CO does when each contractor is given a fair opportunity to be considered for each order exceeding $2,500 issued under multiple delivery-order contracts. FAR 16.505 (b)(1). How do you do that? How an agency meets this requirement is normally set by internal policy. We see many interpretations of Fair Opportunity, including following competition procedures. You have to follow what your agency dictates and document your file accordingly. We have developed On-line tools to help with the Fair Opportunity process. Searching for manufacturer list and part number will help narrow the field but RFQ is key tool. The SEWP RFQ tool will automatically include the vendors within a selected class in the RFQ / Search process. The search capability provides a summary comparison of the requirements based on part numbers. The RFQ tool will e-mail an RFQ to the vendors with various options for a reply. In conclusion, there are many ways to determine that the fair opportunity requirements have been met: quotes, product searches, etc. What is important is to follow your agency procedures, or set up your own process, document and follow your process. *************************************** 19

Group A Computer System OEMs and Value Added Resellers Dell Force 3 Small, Minority-Owned HP IBM James River Tech Small MPC PCMall / GMR SGI UNISYS 20

Group B: SDVOSB Set-Aside Service Disabled Veteran-Owned Small Business Value Added Resellers Alvarez Associates SDVOSB FedStore Microtech LLC SDVOSB 8(a) i3 Knight Point Three Wire 21

Group C: Small Business Set-Aside Value Added Resellers Blue Tech Small / 8(a) / Woman-Owned / Hubzone CounterTrade Products Small / 8(a) / Woman-Owned FCN Small / Woman-Owned GC Micro Intelligent Decisions Small / Minority-Owned iGov Small immixGroup Merlin Small / 8(a) / Veteran-Owned Red River Sword and Shield Small / Veteran-Owned Technica TKC Integration Small / 8(a) / Alaskan Native Co. 22

Group D: Full and Open Value Added Resellers Apptis Best Buy CDW-G CounterTrade Products (also Group C) Small 8(a) / Woman-Owned DataLine GovConnection GTSI immixGroup Small Lanier/Ricoh (Printer OEM) PCMall / GMRI (also Group A) Presidio SoftChoice Unisys Emtec WWT 23

Group E: 8a Set-Aside (non-competed) Non-Competed 8(a) Set-aside Contracts Primarily product based services Complement Prime Vendor (competed) contracts Limited to $3.5 million per contract Vaz Tech http://www.vaztech-inc.com/ Copper River Information Technology www.copperriverit.com Victory Global Solutions, Inc. http://www.victorygs.com/ PSI Technology http://www.petrosys.com/ Along with the competed contracts which have an IT product scope, a limited services capability and a $4 Billion contract limit, there are 3 non-competed 8(a) set-asides listed here. Unlike the competed contracts there is no limit on services from these 3 contracts but there is an upper limit of $3 Million per contract. Further, Miratek and Eyak are limited to product purchases up to 30% of an order. Because of the mix of services and product in providing imaging and conferencing systems, there is no limit on product or service amounts on Petrosys. Note these are meant to complement the competed contracts 24

Agenda Web Intros General Concepts Customer Service / Ordering Contract Overview / Fair Opportunity Web Wrap-up 25

SEWP customer service contacts Web www.sewp.nasa.gov 24x7x365 E-mail Help@sewp.nasa.gov Get answers within 24 hours Helpline 301-286-1478 Mon–Fri, 7:30 AM–6:00 PM ET Fax 301-286-0317 Fax orders E-mail Orders sewporders@sewp.nasa.gov E-mail orders Mail Mailstop 720.S, NASA GSFC, Greenbelt, MD 20771 26

The SEWP Management team Program Mgr. / CoTR Joanne Woytek 301-614-7128 joanne.woytek@nasa.gov Deputy Program Mgr. Pat Logan 301-614-7127 Patrick.d.logan@nasa.gov Operations Manager Dave Heimann 301-614-7111 David.P.Heimann@nasa.gov Contract Holder Relationship Manager Al Marshall 301-614-7141 Alexander.Marshall-1@nasa.gov Business Architect Marcus Fedeli 301-614-7125 marcus.a.fedeli@nasa.gov 27

Thank You! V. 06/29/08 28