WHAT IS CXCE?.

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Presentation transcript:

WHAT IS CXCE?

MISSION STRATEGIC PLANNING FRAMEWORK High Level Goal Mid Level Goal Action Item METRIC

Security Property Operations Marketing Leasing Information Technology Engineering Construction Accounting & Finance

CXCE CUSTOMER EXPERCIENCE CENTER of EXCELLENCE

CXCE PARTICIPATION: 2 Meetings Read a Book Complete a Project Make a Presentation Get a Badge Attend CE Happy Hour Resume / Designation

ACTUAL CXCE PROJECT MARKETING MISSION Drive revenue by creating and promoting the Company’s products, services and brands, while demonstrating our value as a resource to internal customers, existing and prospective customers, clients, vendors, and strategic partners. EXCELLENT USER EXPERIENCE High-Level Goal MISSION IMPROVE CHAT EXPERIENCE UPGRADE CHATTERBOX Mid-Level Goal Task

DATA CHAT OPERATOR PROSPECT

HIDDEN HIDDEN

THAT’S CXCE! JUSTIN@JUSTINSEGAL.COM