User Guide

Login Page This is the log in page where you will be asked to enter your user name and password. If you have forgot your password you can use the ‘Forgot your password’ link. The online helpdesk telephone number is displayed at login, if any assistance is required.  

My User Profile

My User Profile area, is where you will be able to update all of your information. There are a number of areas that you can store your information. My User Profile is your profile. This will store all your email, telephone numbers and much more.

Keeping your User Profile information up to date is important.   Here you are able to store any invoice fields that are required to complete a booking

Any frequent Flyer cards that are stored within your user profile, will be transferred into your confirmed bookings This is where you are able to select an Airline / Hotel chain and save any Frequent Flyer Numbers.

The Personal Preferences page will allow you to set if you would like a Window, or an aisle seat. Also you will be able to select the format in which your emails are sent in. Remember to save any updated information.

If you require assistance please contact the Online Helpdesk on your dedicated number