Citi October 2018

Yoim Kim Guillermo Bambach Citi Enterprise Supply Chain Business Solution Architecture Guillermo Bambach Citi Enterprise Supply Chain Purchase-to-Pay Global Process Owner

consumer banking and credit corporate and investment banking Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services: consumer banking and credit corporate and investment banking securities brokerage transaction services wealth management Changed title ~200 million customer accounts | ~160 countries and jurisdictions

Citi Enterprise Supply Chain (ESC) - Our Scale Citi’s global supply chain organization is responsible for process, policy and systemic support of the end-to-end supplier lifecycle process ~100 Countries Supported $17B Influenced Spend $40B Payments ~7k Contracts Executed NOTES: The size and scope of Citi’s Enterprise Supply Chain highlights the significant value and synergy of an E2E operating model ~20k Parent Suppliers ~2.9 million Invoices Paid

Upcoming Enhancements & Roadmap for Citi 1 Why Amazon Business? Program Status Upcoming Enhancements & Roadmap for Citi Amazon Business and Citi EBS System Integration Payment Integration to Citi’s card products Questions & Answers 2 3 4 5 6

Non-Contract Tail Spend Contracted Spend Addresses tactical and non-strategic purchases Streamlines and automates the purchase-to-pay process Consolidates tail spend suppliers Non-Contract Tail Spend Contracted Spend Strategically sourced categories Major spend with contract suppliers Initial Scope: Thousands of suppliers Smaller categories, infrequent purchases Smaller, non-strategic, off-contract spend Includes leakage from planned spend categories

Amazon Business Buying Desk US Pilot 1 2 Non-Integrated use of Amazon Business EMEA Buying Desk Operations Integrated straight through Ordering and Invoicing (Full) 300+ Power Users (P2P Requistioners) Tools developed for the pilot program include: Communications strategy & plan Established US AB Marketplace admins Operations Guidelines and Controls framework Integration of Amazon banner and user guides into One Stop Shop Comprehensive User guidelines Product category configuration restrictions

Upcoming Enhancements 2019 Citi Program Roadmap Upcoming Enhancements 3 4 Full US and Canada Rollout UK and Germany Pilot Programs Additional Markets aligning to AB roadmap Citi/Amazon UNSPSC Alignment Hard Block restrictions of Commodities Automated Citi PCard usage and reconciliation Benefits Advances Citi’s Efficiency and Digitization Strategy with end-to-end straight through processing Strengthens the Third Party Management Framework through the rationalization of supplier base Will expand capabilities to track Citi’s Supplier Diversity commitments (through detailed Tier 2 reporting)

~50 85 200K foreign currencies settled countries supported employees System encompassing Accounts Payable, Fixed Assets, Expense General Ledger, and Procurement to leverage the power of a single integrated database with common data processes and standards Supports via Citi Trade & Treasury Solution (TTS) platform payment method ACH, Check, Wire, Virtual/Ghost Card, PCard Citi’s Oracle EBS system by the numbers ~50 foreign currencies settled 85 countries supported 200K employees auto provisioned

5 1 2 3 4 6 7 8 Oracle IP One Stop Shop Amazon Business Oracle IP AB Transmits Contents of Goods Purchased to Citi Oracle IP Citi Card Transmits Card Charge Statement for Settlement via XML Auto Generate Unapproved PO AB Submits level 3 Card Charge info to Citi Card Punch Out to Amazon Business Transmit PO via XML to AB 5 1 2 3 4 6 7 8 Oracle IP One Stop Shop Amazon Business Oracle IP One Stop Shop Oracle PO Amazon Business Citi TTS Cards Citi P2P AP Interface Citi Oracle AP The Internet Procurement application is integrated with Oracle's Global Exchange (an electronic market place), which hosts supplier catalogs; and the Accounts Payable application supports electronic submission of supplier invoices, as well as electronic payments via existing Citigroup payments services for settlement payment services. 1. Mapping of AB Default UNSPSC to Citi UNSPSC and Commodities 2. Users Complete Requisition Process Users Start Requisition Process Users select Goods to Purchase Buyers Review / Approve PO PO Fulfillment Generates 2 invoices: PO Match to AB Invoice to Citi Card for Card Settlement Automated Match to PO and Invoice Entry

**Amazon Business Accounts Receivables Submits Invoices via XML PO Fulfillment 5 *Amazon Business Accounts Receivables Sends PDF Invoice to Citi via Email **Amazon Business Accounts Receivables Submits Invoices via XML ***Amazon Business Accounts Receivables Settles via Credit Card Payment *Temporary Solution (Complete) ** Intermediate solution (Testing) *** Perm Solution (In development) The Internet Procurement application is integrated with Oracle's Global Exchange (an electronic market place), which hosts supplier catalogs; and the Accounts Payable application supports electronic submission of supplier invoices, as well as electronic payments via existing Citigroup payments services for settlement payment services.

Amazon Business Citi TTS Key Benefits of Integrated Amazon Business and Citi Payment Settlement solution: Seamless, end-to-end, immediate payment settlement, available to other Amazon clients Automated reconciliation and accounting charge back to internal businesses that procure the goods Solution offers detailed visibility into spending and enhanced controls Amazon Business Citi TTS Payment Settlement Solution Accounting Client Integration Citi ESC and TTS are partnering with Amazon Business to develop an industry leading Purchase to Pay solution leveraging V-Card. The E2E Solution also provides Automated Reconciliation and Accounting Charge Back to Citi Businesses

[© 2018 Citigroup Inc.  CITI and Arc Design is a registered trademark of Citigroup Inc.]