Management Is the process of setting and achieving objectives through the employment of human, financial and technical resources in an organisation. Management seeks to create the working environment that ensures that those objectives are achieved.

Enterprise V Management

Characteristics of the good manager Decisive Self- motivated Hard working Confident Wants to succeed “people person”-some charisma Time manager

Management Is found(needed) home business community school government

Management skills Management activities Leadership Motivation communication Planning Organising Controlling

Leadership The ability to influence others to follow a particular path. To set an example Charisma To direct To delegate To communicate honesty/hard working/fairness You need

Types Autocratic Democratic Free-rein Charismatic

Autocratic I make the decisions around here!

Democratic Let’s discuss this...

Free-rein (laissez-faire) Research Film

Charismatic ? Can inspire those around them to perform in a certain way

Leadership The ability to influence others to follow a particular path. To set an example Charisma To direct * To delegate* To communicate honesty/hard working/fairness You need

It doesn’t go as far as empowerment *To direct *To delegate Stating the objectives Giving instructions Providing the resources Building a good working environment guidance Giving responsibility to others Relieves the pressure Motivates the staff Increases job satisfaction Use of specialists however It doesn’t go as far as empowerment Limits are imposed!

Motivation You need to understand the forces that drive people The ability to get people to work hard however McGregor’s theory X and theory Y Maslow’s hierarchy of needs We look at two theories of motivation

Douglas McGregor’s theory X and Y Workers have to be pushed to work hard Need to use threats or money to motivate People are lazy Although he personally disagreed with this view he believed it was the philosophy used by many managers Workers desire self fulfillment Intrinsic motivation Want to do a good job In modern business the employment of HR managers/the empowerment of workers/worker directors gives expression to the implementation of theory Y

Maslow’s hierarchy of needs Abraham Maslow (1908-1970)-book “Motivation and personality” Everything we do is to satisfy a need 5 basic needs Needs can be arranged in a hierarchy-as one is satisfied the higher need becomes the motivator The satisfied need no longer is the motivator

Self-actualisation esteem acceptance safety physiological Realise your potential Self-actualisation Status,respect,recognition esteem Acceptance within peer group acceptance Secure and safe at work. Food,shelter warmth safety physiological

How can the manager satisfy the needs of his workers Physiological Safety Acceptance Esteem Self-actualisation Good wages,canteen, Job security,trade unions, health &safety Team work,social activities Job title,company car,bonus. Interesting,career development,promotion