User Guide Portman Concur If you display this guide in slide show format and ensure your sound is activated on your computer, you will be able to hear an audio commentary. You will need to move through each slide in order to hear the comments. User Guide

You will be prompted to change your password at first login. Concur Login Page You will be prompted to change your password at first login. This is the login page where you will be asked to enter your user name and password.

When you log in you will be taken to the Concur home page. The company notes area will contain specific information to your company. The approval section will only be visible if your company has approval activated. Please remember to complete your profile before commencing your booking. When you log in you will be taken to the Concur home page. From here you can select your traveller, choose which element of travel you require or update user profiles.

Hotel Booking

You can specify a hotel name and change the radius of the search. Hotel - Online Booking You can specify a hotel name and change the radius of the search. You have the option to search by either Airport, Postcode, a particular address, by company location stored by your company e.g. office locations (not applicable to all sites) or by reference point.

Available hotels will be displayed on a map or in a list view. Hotel - Results Available hotels will be displayed on a map or in a list view. By clicking on ‘More Info’ you will be provided with information regarding hotel facilities, location and cancellation policy. Portman RADIUS has negotiated hotel rates which will automatically display if available. The filter on the left hand side of the page will allow you to modify your search and filter your results.  Once you have selected the hotel,click view rooms and a list of available rates will be displayed on the following page.

Hotel – Room Rates Room rates have icons to reflect your company policy. Green tick - in policy Yellow warning - out of policy but bookable with justification or out of policy and requires approval(approval wording in black) Red wording - out of policy and not allowed You can check the cancellation policy by clicking here.

Hotel – Review and Reserve Your hotel is now booked and charges will apply. Continue through the booking process to finalise your trip. Depending on your company agreement you may be required to provide a credit card for guarantee. You will need to agree to the hotel rate rules here and click ’Reserve and Continue’ to proceed through booking process.  

Hotel – Review and Add Option You may have the option to add additional elements of travel into your itinerary on the top right. Once you have reviewed your trip click ‘Next’ to continue through the booking process.  

Hotel – Trip Booking Information You can amend the details in the ‘Trip Name’ to help identify your travel plans. You have the option to send the trip confirmation to an additional email recipient. You may be asked to complete additional information required by your company. Any fields showing (Required) will be mandatory. Continue with the ‘Next’ button to continue with the booking.

Hotel – Trip Summary You are provided with an overview of your trip and any additional information required by your company. Your trip is not fully completed – Please continue to the next page.   Click on the ‘Confirm Booking’ to complete the booking.  

Hotel – Finished Trip You can return to the concur home page by clicking on ‘Return to Travel Centre’   The booking is now fully completed and you will receive an email confirmation.

For any assistance please contact the Online Helpdesk on your dedicated number.