Human Resource Management

Human Resource Management CASE STUDY (20 Marks) The client is a leading investment management and investment services company. With headquarters in New York, it has $26.3 trillion in assets under custody or administration and $1.3 trillion under management. The company recently experienced major organization change and was looking to grow its human resources division as well as invest heavily in a long-term occupational health and employee wellbeing strategy. To drive the new strategy, the client needed to recruit a benefits & wellbeing associate within a relatively tight time frame. The role was highly specialized with only a small number of suitably qualified candidates in the market.

Finding someone suitable, and fast, was going to be a particularly challenging task. The client needed a recruitment agency that could effectively deliver on brief and meet their expectations. It initially approached a number of agencies who could potentially help them with its requirement, including Hudson. Hudson quickly realized that the standard day-to-day recruitment approach wasn’t sufficient to fill this particular role and therefore looked into alternative solutions. Hudson was aware that other agencies briefed by the client were having difficulty finding the right caliber of professional for the role. The Hudson consultant, however, was able to demonstrate an effective method of sourcing candidates, and on the strength of Hudson’s relationship with the client, it was suggested that the recruitment assignment was delivered on a retained basis. Working in this way allowed Hudson to work closely with the client’s HR Manager and define a targeted advertising and search approach to closely match requirements.

This included advertisements on a leading health and wellbeing website in conjunction with other HR platforms. A branded e-shot to drive responses was also sent out and this was successful in attracting some highly-skilled candidates. Despite the difficulty with attracting strong candidates, Hudson maintained a first-class service throughout the entire process and the role was filled within the three weeks. This adhered to a pre-agreed time-frame for presentation of all shortlist candidates and interview slots. The candidate appointed for the role not only had strong experience, but was also a good cultural fit. The client was extremely pleased with the level of service provided. Since this particular assignment, Hudson has successfully placed a number of other candidates within this company on a retained and contingent basis. Hudson is currently one of its top providers for HR professional recruitment.

Answer the following question. Q1. What was the challenge for leading investment management and investment Services Company? Q2. Give an overview of the case. Q3. Why the job of recruiting a benefits & wellbeing associate was given to Hudson consultant? Q4. Discuss how Hudson succeeded in providing the right candidate to the company.