Flagged Transaction Report & Escalated Transaction Report

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Flagged Transaction Report & Escalated Transaction Report 9/12/2018 Applications Impacted EMMA AIM PCOLS Reporting RAD DM Flagged Transaction Report & Escalated Transaction Report These reports are run from Reporting and do not require execution of the Data Mining (DM) application. The database updates daily; therefore, current data in all reports will not be available until the next business day. Flagged Transaction Report details DM cases before (and after) they escalate to the A/OPC. Escalated Transaction Report details DM cases after they escalate to the A/OPC. In Reporting, select your role. Select “Escalated Transaction Report” or “Flagged Transaction Report.” Select Organization Level and “Organization.” Select “Date Range.” Select “Transaction Type.” Select “Sort Order.” Select “Escalation Level” (Escalated Transaction Report only). Click “Run Report.” Click “Save” and/or “Print Report.” Saving as Excel is recommended How do I access it? LINKS: PCOLS Applications DPAP Purchase Card Website DAU PCOLS Training OP:5

Flagged Transaction Report 9/12/2018 Flagged Transaction Report Highlights The PCOLS Flagged Transaction Report provides a consolidated list of all transactions that DM identified as being “at risk” and/or “high risk” of a purchase card infraction (e.g., misuse, abuse, fraud) over a requested date range. The report includes both open and closed cases, regardless of whether they have been escalated. How should it be used? This report should be run weekly to ensure necessary action is taken to close cases in a timely manner. Timely case closure ensures: purchase card infractions are quickly identified so appropriate corrective action (e.g., CH training, account suspension) is taken; this minimizes the risk of further similar non-compliances. flagged transactions dispositioned as “lost/stolen" can be quickly disputed with the bank; this enables timely CH statement certification which is necessary to maximize rebates. proactive program oversight is conducted. Who will find this useful? A/OPCs, A/BOs, and other individuals responsible for management and oversight of GPC programs. Oversight Implications: DM Risk Assessment Dashboard (RAD) Control 5: Transaction Review Controls report (Red, Yellow, Green) the Components’ timeliness in completing necessary reviews. This control contributes to the Component’s overall Program Risk Assessment Rating. For transactions dispositioned as other than “valid”, A/OPCs are required to document their findings using the PCOLS “Independent Review” functionality. These A/OPC reviews may be used to fulfill Annual Managing Account Review sample size requirements. NOTE: CHs whose accounts have numerous transactions identified for review may warrant additional scrutiny to ensure overall policy compliance. OP:5a

Escalated Transaction Report 9/12/2018 Escalated Transaction Report Highlights The PCOLS Escalated Transaction Report provides a consolidated list of all transactions that DM identified as being “at risk” and/or “high risk” of a purchase card infraction (e.g., misuse, abuse, fraud) over a requested date range that were not closed within the required timeframe. When DM cases flagged for review are not reviewed and closed in a timely manner (see Escalation Schedule in the DM User Manual), they are escalated up the organization’s hierarchy to ensure Supervisors and Program Managers take appropriate action to minimize program risk. Who will find this useful? This report is useful to A/OPCs, A/BOs and other individuals responsible for management and oversight of GPC programs. It provides a single list of outstanding required at-risk or high-risk DM case reviews, precluding the need to sort through multiple e-mails or log in to DM to review open cases. How should it be used? This report should be run weekly to ensure cases are closed so purchase card infractions are identified and appropriate corrective action (e.g., CH training, account suspension) is taken; this minimizes the risk of further similar non-compliances. During ongoing program oversight and required Annual Managing Account Reviews, this report can help managers identify A/BOs who regularly do not perform necessary and timely reviews, which can be an indicator that other purchase card policies are not being followed. NOTE: CHs whose accounts have numerous transactions identified for review may warrant additional scrutiny to ensure overall policy compliance. Oversight Implications: DM Risk Assessment Dashboard (RAD) Control 5: Transaction Review Controls report (Red, Yellow, Green) the Components’ timeliness in completing necessary reviews. This control contributes to the Component’s overall Program Risk Assessment Rating. OP:5b