PROGRAM FOR INTERNS ERASMUS PLUS Lokalnest Internships / 2017/2018

Who we are... With us, our guests will feel like locals! We want our guests to feel like local people. We are much more than a company. We want to export a new philosophy in living the places of other cultures. We help travelers to overcome language barriers cultural differences

Where we are... We are a startup: Where we are now: We’re building our company week by week Our agents, business partners and interns help us everyday with their creativity and are our added values Where we are now: we have reliable agents and business partners in Europe and Asia we have selected interns cooperating for our company we have an established business model, we know what we want We have a worldwide network of professionals

Our offer BUSINESS BUSINESS + LAW International trade sales support brokerage BUSINESS + LAW legal support International desk Legal advises BUSINESS + ADDITIONAL SERVICES - our network public relations, events, promotions branding outsourcing overcoming cultural and language barriers business language courses translations, proofreading local support business training sessions

MARKETING / Branding / Public Relations Fideste - Internal tasks creating and administrating company profiles, company tools for communication and marketing instant messaging (whatsapp, skype etc. ...) social media marketing for each country/market country company pages (Facebook, Twitter, LinkedIn etc. etc. …) company profile on e-commerce websites, online auctions (e-bay, allegro.pl, alibaba.com etc. etc. ...)

MARKETING / Branding / Public Relations External tasks Offers translations, proofreading customization e-mail presentations, mailings pdf files, pp presentations Social media marketing cooperation with webzines cooperation with Zacharzewski&Partners Events, promotions cooperation with national cultural institutes

SALES Our classification of business projects: Principals (official business partners) Running business projects (projects with developed concacts, but not ready to start) New businsess ideas Our business model: the „ISLANDS” We divide business projects in business connected groups (please see the example below) Activity: contacts with our suppliers creating a customers database approaching new customers via phone negotiating with business partners dealing with buyers dealing with vendors

Our principals (business partners)

business connected groups

Analysis market analysis (excel reports, pp presentations) analysis of gaps raw material manufactured products services project business plans business reports (excel reports) weekly reports monthly reports

Goals company goals our interns connecting business and people worldwide our interns products knowledge workshops and daily training sessions how to create a business portfolio how to contacts with vendors/buyers how to be a product specialist how to become a key account specialist sales techniques cross-selling up-selling

Our Professionals / teams* team: marketing / social media marketing / e-mail marketing ... team: area sales specialists team: import/export specialists team: product specialists team: market analysts *All of you will have blended roles and help each other.

How and where we work Interns work 7 hours per day (35 hours per week) Flexibility of working hours Start from 07:00 to 12:00 (+ 7 hours) Our interns decide when to start their working day Interns work with projects We don’t check the hours cause we all believe in the ethical approach to work and in the work culture We prefer to check results, not working hours Working hours: we give flexibility to our interns online work (home-office) 4 days / week We can alternatively work also 4 days/week (4 hours/day) in our office-cafè office work, company meeting, 1 day / week we cooperate with Zacharzewski&Partners international law firm our office-cafè available in Kraków from 12:05 to 16:05 daily work on our crm business software Zoho and SALESmanago All data and files must be uploaded on ZOHO documents Folder - Interns (public)

OUR MEETINGS BOARD MEETINGS (no interns) BRAINSTORMING Where: company office When: every Tuesday only Board from 15:30 to 17:00 every Thursday Board + business area managers from 15:30 to 17:00 BRAINSTORMING It’s a call to army for all of us We develop during the meeting all our ideas When: we meet twice per month (every second Thursday) each Thursday we either meet for brainstorming or for monthly sales reports Place: company office 1 to 1 reports (individual weekly reports with our interns) Reports in word files This is a business recap with the company coordinators We monitor the performance of the intern Place: office cafè Team reports Weekly business reports (excel file) When: every Wednesday Monthly business reports (excel file) When: reports twice per month (every second Thursday)