Programming Coral IPx Telephones

FlexSet 281S w/ DSS Console T208 w/ TEM Tadiran makes several different phones that work with the Coral IPX line of phone systems. The nice thing about them is that they all are programmed the same. These phones are very easy to program but I often see users that have no idea how to customize their phones the way they like them. Most of the time, the system is installed and the installer does some basic programming to the phones and they stay that way because users don’t know how to change them. This series of programming tutorials is geared towards helping end user customize their phones.

FlexSet 280S Telephone Programming keys – extensions, cell phones, divert button, fwd to vm, fwd to cell, FlexiCall, Page Ques

T207/T208 Telephone with TEM Programming keys – extensions, cell phones, divert button, fwd to vm, fwd to cell, FlexiCall, Page Ques

Customizing your phone Programming is the pretty much the same for all models for all Coral IPx phone systems Easy to customize for each user Feature rich – more than one feature can be programmed under one button There is often multiple ways of doing the same programming. For this tutorial we will be using the Feature Codes and not programming via the soft keys under the display. You can see when a feature is activated by looking at the display. If there is a bullet to the left of the feature it means it is active.

Programming System Speed Dial Libraries System Libraries can normally only be programmed by the Attendant. They are put in “bins” that are identified by numbers. The bin #’s are 6000 – 6999. Dial the Feature Code #194 Dial the Library you want to change – ex 6000 The display will then show Public Lib 6000 and under that it will show what is currently programmed in 6000. Then you will enter the number exactly as you would dial it from you phone. Don’t forget the 9! Ex: 93035551212 Then press the next button to save and program 6001 if needed. Test by dialing 6000 (or the correct bin #) You can now assign these speed dials to a button if you want to. Tadiran calls speed dials - libraries. The number of personal speed dials is determined when the system is first installed. Users normally have 10 speed dials but can have more. Once the speed dials are programmed you can assign them to buttons.

Programming Personal Speed Dial Libraries Each user normally has at least 10 personal speed dial numbers. They are put in “bins” that are identified by numbers. The bin #’s are 7000 – 7009. Dial the Feature Code #193 Dial the Library you want to change – ex 7000 The display will then show Priv Lib 7000 and under that it will show what is currently programmed in 7000. Then you will enter the number exactly as you would dial it from you phone. Don’t forget the 9! Ex: 93035551212 Then press the next button to save and program 7001 if needed. Test by dialing 7000 (or the correct bin #) You can now assign these speed dials to a button if you want to. Tadiran calls speed dials - libraries. The number of personal speed dials is determined when the system is first installed. Users normally have 10 speed dials but can have more. Once the speed dials are programmed you can assign them to buttons.

To change the Coral System Time and Date Set the Date and Time To change the Coral System Time and Date Dial #188 Enter the time / date Press Set to accept ** This must be done from a station with Attendant privileges. Normally this can be done from the receptionist phone.

Programming Phone Buttons 1. Dial #139 2. Push the button you wish to program. It will show what is currently programmed. 3. Enter the ext #, System Group #, Library (speed dial #), or feature code 4. Press the button again to complete Programming keys – extensions, cell phones, divert button, fwd to vm, fwd to cell, FlexiCall, Page Ques

Create a button for another user 1. Dial #139 2. Push the button you wish to program. It will show what is currently programmed. 3. Enter the ext #, System Group #, Library (speed dial #), or feature code 4. Press the button again to complete ** The button will light when the user is on their phone.

Create a button for an external phone like a cell phone **Begin by creating a Private Library (speed dial) for the phone number** 1. Dial #139 2. Push the button you wish to program. It will show what is currently programmed. 3. Enter the Library number - Ex 7000 4. Press the button again to complete. **You can now call that # by pressing the button OR transfer an active call by pressing Xfer and then the button. You can talk to the person first by staying on the line or just hang up to transfer directly.

Create a button that will forward all of your calls to your voicemail 1. Dial #139 2. Push the button you wish to program. It will show what is currently programmed. 3. Enter #141 4023. (This assumes that your voicemail APDL is 4023. If not, ask your system administrator / programmer). 4. Press the button again to complete. ** The button will light when all calls are being forwarded to voicemail.

Create a button that will divert an incoming ringing call directly to your voicemail. 1. Dial #139 2. Push the button you wish to program. It will show what is currently programmed. 3. Enter #1445 4023. (again we are assuming 4023 is the voicemail access). OR to divert a call to another user Enter #1445 and the users extension. 4. Press the button again to complete.

Create a button that will take you directly to your voicemail without entering your password 1. Dial #139 2. Push the button you wish to program. It will show what is currently programmed. 3. Enter 4023nnnn where nnnn is your password. (again we are assuming 4023 is the voicemail access). 4. Press the button again to complete.

Redial Press the * key to redial the last number called

3 Way Conference Call During a call you can use this feature to add another party to the call, creating a 3-way Conference call. 1. During the call, press XFER. The first caller is now on hold. 2. Dial the third party dial number. If internal, just dial the extension #. If external dial 9 plus the phone #. Once they answer you can talk to them without being heard by the first party. If they don’t answer just press CONF to get back to the first caller. 3. Press CONF to join all 3 parties.

Conference Call Coral IPx systems come with 2 conference bridges at default. The conference bridge numbers are 7098 and 7099. Up to 14 callers can be in each conference bridge at once. To join a conference call internally just dial 7098 or 7099 from your phone. You will join the conference call immediately. To join a conference call externally call the main phone number and have someone transfer you to the conference bridge.

Call Pick Up Direct Call Pickup – Dial #180 and then dial the number of the station that is ringing and answer the call. Group Call Pickup – Dial #181 to answer any ringing station in your Pickup Group. Programming keys – extensions, cell phones, divert button, fwd to vm, fwd to cell, FlexiCall, Page Ques

Follow Me If you want to pick up your calls at another station you can set the phone for Follow Me. Dial #189 and enter the extension # where you wish your calls to be sent. Programming keys – extensions, cell phones, divert button, fwd to vm, fwd to cell, FlexiCall, Page Ques

Send a caller direct to voicemail To send a caller directly to voicemail press Xfer and then 6 plus the last 3 digits of the extension number. **This has to be set up by the programmer or system administrator to work properly. Programming keys – extensions, cell phones, divert button, fwd to vm, fwd to cell, FlexiCall, Page Ques

Transferring calls is simple. Press Xfer and dial the extension number where you want to send it OR press a programmed button. When you press Xfer the caller is put on hold. You can hang up right away to send the caller straight to the transferred location or wait for the person you are transferring to to answer, and talk to them before completing the transfer. The transfer is not complete until you hang up. If you make a mistake or just need to get back to the caller at any time, just press the Xfer key to retrieve the held call. Programming keys – extensions, cell phones, divert button, fwd to vm, fwd to cell, FlexiCall, Page Ques

Background Music If the phone system is using Music on Hold you can play this music over the speakers on your phone. Pressing #135 will turn this feature on and off. **This feature will only work if set up by your system administrator. It will not work on IP phones. ** Programming keys – extensions, cell phones, divert button, fwd to vm, fwd to cell, FlexiCall, Page Ques