1. V3.0 12/04/2007 1 For Coral Systems With PRI Services Presented by Education Technology Services

2. V3.0 12/04/20072 Receiving Calls Internal Calls Outside Calls Hold Transfer Ending Calls Call Pickup Conference Calls Speaker Mute Volume Button Programming Speed Dials Last # Redial Further Assistance

3. To answer a call Pick up the handset Or…press the spkr button Or…press a flashing line button To answer a call if you are using a headset Press the spkr button Or… press a flashing line button V3.0 12/04/20073 Back to Table of Contents

4. To place an internal extension call Pick up handset and dial the three or four digit extension number Or… just dial the extension number from your digital set - you will be on your speakerphone Or…press a pre-programmed speed dial button V3.0 12/04/20074 Back to Table of Contents

5. To make a call within SBBC system Press outdial button Dial seven-digit telephone number To make a local call outside SBBC system Press outdial button Dial 9 + ten-digit telephone number V3.0 12/04/20075 Back to Table of Contents

6. To make a long-distance call* Press outdial button Dial 9 + 1 + area code + seven-digit telephone number *Providing long-distance calls are allowed on extension V3.0 12/04/20076 Back to Table of Contents

7. To make an international call* Press outdial button Dial 9 + 011(international access code) + country code + city code + local telephone number * Providing long-distance calls are allowed on extension V3.0 12/04/20077 Back to Table of Contents

8. To put a call on hold Press the Hold button To retrieve your held call Press the Hold button Or… press the flashing line button V3.0 12/04/20078 Back to Table of Contents

9. To transfer a call to an extension Press the Xfer/Conf button Dial the extension number where the call is to be transferred Or…press the pre-programmed speed dial button Hang up V3.0 12/04/20079 Back to Table of Contents

10. To transfer a call to an extension Press the Xfer/Conf button Dial the extension number where the call is to be transferred Or…press the pre-programmed speed dial button Wait until the call is answered, announce the call Hang up V3.0 12/04/200710 Back to Table of Contents

11. To transfer a call to an outside line Press the Xfer/Conf button Press Outdial, and the telephone number where the call is to be transferred Or…press the pre-programmed speed dial button Hang up V3.0 12/04/200711 Back to Table of Contents

12. To retrieve a call that you have attempted to transfer Press the Xfer button. This will disconnect the ringing phone and reconnect you with your outside caller V3.0 12/04/200712 Back to Table of Contents

13. Replace handset in cradle Or…press lighted spkr button (light will go off and call will be disconnected) V3.0 12/04/200713 Back to Table of Contents

14. To pick up a call within your call pickup group Lift handset or press intercom button Press the Pickup button To pick up a call outside your pickup group Lift handset or press intercom button Press 77 + (ext. #) of the ringing phone you want to pick up V3.0 12/04/200714 Back to Table of Contents

15. Establish a call Press the Xfer/Conf button Dial the extension or outside number you want to bring into the conference Wait for an answer Press the Xfer button again V3.0 12/04/200715 Back to Table of Contents

16. For hands-free conversation Dial without lifting the handset When switching from speaker to handset Lift handset (speaker light will go off) When switching from handset to speaker Put caller on hold Replace handset in cradle Press flashing hold button or line key (speaker will activate) V3.0 12/04/200716 Back to Table of Contents

17. When activated, Mute will prevent the other party from hearing your side of the conversation over the speaker. To mute the microphone on your telephone Press the mute button (light will go on) To return to two-way conversation Press the mute button (light will go off) V3.0 12/04/200717 Back to Table of Contents

18. Speaker volume Press spkr button Depress the volume up or down button (toggle above the word Coral on your phone) Handset volume Pick up handset Depress the volume up or down button V3.0 12/04/200718 Back to Table of Contents

19. Ring Volume, Cadence, and Type Dial #136 To change ring volume Depress the volume up or down button Dial 1 to toggle the choice to ring cadence Depress the volume up or down button Dial 2 to toggle the choice to ring type Depress the volume up or down button Press spkr button to set ring V3.0 12/04/200719 Back to Table of Contents

20. Dial the program code #139 Press the selected button to program Dial the extension number or phone number* to be programmed Press the selected button again Hang up by pressing spkr button *If SBBC number, dial one 9 and then the 7-digit number If outside number, dial two 9s and then the 10-digit number V3.0 12/04/200720 Back to Table of Contents

21. To activate Last Number Redial Press the * on the dial pad V3.0 12/04/200721 Back to Table of Contents

22. V3.0 12/04/200722 Back to Table of Contents

23. Page Q allows a call to be picked up at any other extension without transferring to that particular extension. Putting a call into Page Q Press Xfer button and then dial an assigned page Q number (normally 7060-7069) Or…press a pre-programmed Page Q button Contact called party on radio and tell them they have a call on (page Q #) V3.0 12/04/2007 23 Back to Table of Contents

24. Retrieving a call put into Page Q From any phone, dial your assigned Page Q number V3.0 12/04/200724 Back to Table of Contents

25. Camp On notifies you when a busy extension becomes available by ringing back your extension To Camp On to a busy extension Press pre-programmed Camp On button Or…dial Camp On code of #176 Dial Station # Hang up V3.0 12/04/200725 Back to Table of Contents