Installation and Training Citrix receiver Installation and Training

Application Installation Assessing Citrix Receiver Availability Citrix Receiver Download Citrix Receiver Installation Citrix Receiver © 2012 The Presentation Company

Citrix – Logon – Onsite Agents Access URL: https://CLIENT-citrix.spoken.com Login: Windows Login Password: Windows Password Click the Log On button

Citrix – Logon – Work-at-Home Agents Access URL: https://CLIENTwah-citrix.spoken.com Login: Windows Login Password: Windows Password Token: Code generated by WikID Click the Log On button

Receiver Detection Next, click on the Detect Receiver button

Download Prompt If your system does not have the proper Citrix Receiver loaded, you will be prompted to load it here Select the “I agree” checkbox (yellow box) and then click on the Download button

Saving Downloaded Content Downloading file will appear in the lower left corner of the window (red box) When it is indicated that the file has completely downloaded (when only the file name appears or you see this icon ), click on it to complete the installation Once installation is complete, click the Continue button A “Save as” dialog box as shown will appear if the Download folder is not used by default Allow the file to save at the location it prompts and click on the Save button

Citrix Receiver Initialization When the installer is launched, click Start to begin the installation

License Agreement First window to appear after Start will be to prompt acceptance of the License Agreement Click in the “I accept” check box (blue box) Then click the Install button

Installing Progress Bar As the Citrix Receiver is installing, you will be presented with a progress bar as shown

Successful Installation Once complete, you will be provided with a window as shown to the right Click on Finish to launch Citrix

Saving Downloaded Content The “Open Citrix Receiver Launcher?” dialog box will appear The three blue options within the main window require you to select one of three things: Detect again (to determine if download occurred) Download again (to save the file once again) Already installed (which is the desired selection if installation was completed) Click the “Always open” check box in the upper window to remove this prompt in the future Click Open Citrix Receiver Launcher button

Citrix – Additional Download After clicking on Already installed, you will be taken to the Citrix Storefront Click on the monitor shown here “____ Agent Desktop” This will prompt a file to download as well (shown in the bottom left corner – red box) Click on the arrow next to the file here and select “Always Open Files of This Type” as shown in green above

Add Account Window - Instructions Upon your first launch of the Citrix desktop, you will likely be greeted by this pop-up window. Information is NOT required here Merely click the check box which is highlighted in red and click the Close button Then you are on the Citrix Desktop