Auditing CRB Competency IIOC

CRB Competency CRB Competency should be considered a “Special Process”. It can not be tested, audited directly or in isolation. The results of the “CRB Competency” process can however be audited to determine if it is effective Competency can be considered at many levels: Individual Department Team Organisational

Influences (Static / Variable) ISO Guides / Standards (Static) Design process (Static) IAF Guidance (Static) Market (Variable) Activity Sectors Countries Customers (Variable) Management individual competency model Variables are intangible and not auditable, static influences are auditable. Auditable OUPUTS Decisions Contracts Certificates Procedures Business Results Organisational objective results Strategy Task completion INPUTS Job Description Task allocation Responsibilities Organisational Objective Competence FOUNDATION Training Experience Qualifications Auditable NOTE: All the parameters in the slide vary depending on what part of the CRB process / who is being audited for competency Auditable

CRB Organisational Competency Model Department Individual

Conclusion CRB can be considered as competent if outputs are positive Consistent failure (nonconformities) could be an indication of lack of competence AB’s should not specify competency requirements i.e. Inputs or Foundations except as previously defined by relevant ISO guides, and IAF guidance – AB’s should review outputs to determine if the “process” is effective and therefore that the CRB is competent