1. 1Having confidence in certification CASCO Comms/060 2004-12-07 www.iso.org International Organization for Standardization

2. 2Having confidence in certification CASCO Comms/060 2004-12-07 Having confidence in certification by Mr. Graeme Drake Head of Conformity Assessment ISO Central Secretariat ISO CASCO/DEVCO – BIS Regional workshop on Certification New Delhi, India, 7 December 2004

3. 3Having confidence in certification CASCO Comms/060 2004-12-07 Outline Added confidence in the technical infrastructure Accreditation Peer assessment ISO position

4. 4Having confidence in certification CASCO Comms/060 2004-12-07 Added confidence in the technical infrastructure Corporate, Public and Trade Policy Industry association, Government Ministry or Department Require technical infrastructure to: manage risk; be economically efficient; incorporate ‘externalities’ and protect against market failure; ensure the public's confidence in the economy; and participate in the free trade of goods and service WTO Agreements Metrology (measurement and physical standards) Legal metrology (weights and measures) Scientific measurement (microbiological, chemical and non legal physical properties) - Generally a mixture of government owned or private laboratories and research interests International organisations (BIPM and OIML) Regional bodies Documentary standards A range of organisations may develop documentary standards. In the ISO system each country has one national standards representative In some sectors government Ministries or Departments make and define documentary standards Regional bodies Claims of conformity and certification This is the process by which a person or company claims a good or service conforms with a standard or technical specification 1st party 2nd party 3rd party After a claim of conformity or certification, at any level, marks of conformity can be issued to the product or service Testing and inspection activities Peer assessment and accreditation services Further activity to ensure confidence, consistency and competence Often government or quasi-government bodies These bodies have formed regional and international organisations to ensure there is consistency on how peer assessment and accreditation is performed (IAF, ILAC and IEC Schemes) Basis for MRAs Regional bodies

5. 5Having confidence in certification CASCO Comms/060 2004-12-07 Accreditation is a third-party assessment and decision that a conformity assessment body formally demonstrates its competence to carry out specific conformity assessment tasks accreditation bodies are authorative, having broad industry and government backing There is one new International Standard for accreditation – ISO/IEC 17011:2004

6. 6Having confidence in certification CASCO Comms/060 2004-12-07 ISO/IEC 17011:2004 ISO/IEC 17011:2004, Conformity assessment - General requirements for accreditation bodies accrediting conformity assessment bodies Has replaced: ISO/IEC Guide 58:1993, Calibration and testing laboratory accreditation systems -- General requirements for operation and recognition ISO/IEC Guide 61:1996, General requirements for assessment and accreditation of certification/registration bodies ISO/IEC TR 17010:1998, General requirements for bodies providing accreditation of inspection bodies

7. 7Having confidence in certification CASCO Comms/060 2004-12-07 Accreditation ISO supports accreditation that: takes place in accordance with ISO/IEC 17011:2004; and applies the relevant ISO/IEC Standards and Guides for the activities being accredited (ISO/IEC Guide 65 for product certification bodies, ISO/IEC Guides 62 and 66 for management system certification bodies (to become ISO/IEC 17021), ISO/IEC 17024 for personal certification

8. 8Having confidence in certification CASCO Comms/060 2004-12-07 Accreditation Accreditation is a maturing method to add confidence to the technical infrastructure It has two recognised international bodies International Accreditation Forum (IAF) - www.iaf.nu International Laboratory Accreditation Cooperation (ILAC) – www.ilac.org www.ilac.org IAF-ILAC-ISO Memorandum of Understanding IAF and ILAC members are improving consistency and have developed mechanisms such as the Joint Developing Countries Committee and the Cross Frontier Policy

9. 9Having confidence in certification CASCO Comms/060 2004-12-07 Peer assessment assessment of a body against specified requirements by representatives of other bodies in, or candidates for, an agreement group Successful examples include: the IEC Schemes the International Certification Network (IQNet) www.iqnet-certification.com www.iqnet-certification.com

10. 10Having confidence in certification CASCO Comms/060 2004-12-07 Peer assessment A new International Standard – ISO/IEC 17040 It is a process standard covering: Human resource requirements for peer assessors Information and documentation Peer assessment applications Appointment of a peer assessment team Documentation review On-site assessment Reporting and review

11. 11Having confidence in certification CASCO Comms/060 2004-12-07 Other uses Apart from providing methods to provide added confidence in certification results, accreditation and peer assessment assist in: Mutual recognition of conformity assessment results (ISO/IEC Guide 68:2002) Avoiding duplicate product assessments Providing internationally recognised management system certification

12. 12Having confidence in certification CASCO Comms/060 2004-12-07 ISO’s position ISO is a International Standards and Guides writer It does not undertake implementation activities It is concerned when poor certification practice damages the reputation of ISO and its standards In some cases added confidence through accreditation, peer assessment, or both, is appropriate If the market place sees value in accreditation and peer assessment to provide added confidence then ISO recommends it is done in accordance with: ISO/IEC 17011 Accreditation ISO/IEC 17040 Peer assessment

13. 13Having confidence in certification CASCO Comms/060 2004-12-07 ISO’s position ISO provides further guidance to ensure confidence: ISO member’s Code of Ethics ISO brochure on publicising your ISO 9001 and ISO 14001 certifications The ISO 9001 ‘Auditing Kit’ at: http://isotc176sc2.elysium-ltd.net/APG_index.html