Atlantis Staff Training September 18, 2016 Festival Highlands Room

Our Vision The search for the lost empire of Atlantis poses as an opportunity for guests to take a journey through the uncharted depths of the ocean in hopes of discovering it’s lost ruins. The adventure starts in reception as guests make their way through forests of seaweed and underwater bubbles. Then guests will enter the lost empire (dining room) with our harpist welcoming them with soothing classical music to evoke the mystery and wonders of Atlantis.

Reception Beverages Blue Raspberry Mermaid Lemonade with Lemon Wheel Garnish Water Allergens None

Reception Hors D’Oeuvres Coconut Shrimp Allergens Shellfish Tree nut

Reception Hors D’Oeuvres Garlic Hummus on a Cucumber Round Allergen None

Dining Soup Crab Bisque with a Sliced French Baguette Allergens Shellfish Gluten Dairy Vegetarian Option: Tomato Bisque with a Sliced French Baguette Allergens Gluten

Dining Salad Mozzarella Stack with Seasonal Tomatoes, Baby Spinach, and Balsamic Reduction Allergens Dairy

Dining Entrée Citrus Grilled Salmon served with Asparagus and Rice Pilaf Allergens Fish Vegetarian Option: Italian Style Stuffed Cheese Shells with Marinara Sauce Allergens Dairy Gluten

Coffee Service Coffee service takes place with dessert being served immediately after The head server will bring out regular coffee to their tables Server #2 will bring out decaf coffee to their tables Server #3 will bring out creamer (1 per table) Coffee carafes tend to be a bit difficult when pouring so please be mindful when untightening the lid to pour

Dining Dessert Chocolate Molten Lava Cake with Raspberry Drizzle Allergens Dairy Mixed Fruit Plate * Contains fruit

Dietary Restrictions On each individual index card, you will be able to determine whether the guests you are serving have a dietary restriction or not. If they do have a dietary restriction for a particular course, you can find their alternative meal on an additional table we have set aside. If you have any questions about dietary restrictions, please do not hesitate to ask!

ServSafe Overview Wear gloves when handling food, especially Back of House and remember to change gloves Long hair tied back No nail polish No jewelry Wash your hands before serving courses Be careful not to touch your face, hair, cuts, etc. when serving When holding plates, do not have your hand completely under the plate or have your thumb on top of the plate

Table Layout 15 14 10 11 12 13 9 8 7 6 1 2 3 4 5

Server Grouping Group 1 will serve tables 1 & 2 Group 2 will serve tables 3 & 4 Group 3 will serve tables 5 & 6 Group 4 will serve tables 7 & 8 Group 5 will serve tables 9 & 10 Group 6 will serve tables 11 & 12 Group 7 will serve tables 13 & 14 * You will receive your groups upon training the morning of the event*

Dining Room Service For each course, all serving teams will line up in the satellite kitchen until the managers and supervisors give them the signal to enter the dining room and begin serving

Sweep Service Eight guests at each table Four servers are assigned to each table to serve two guests Individual servers will carry two plates and follow behind the head server of their assigned table Your serving team will then encircle your assigned table and servers will place plates down one at a time lowering with their left hand and with no cue needed from the head server Servers will then file away together back to the satellite kitchen as quickly as possible

Server Positioning Head Server Server #3 Server #1 Server #2

Cleaning Up Plates Servers will file out behind their head server Your serving team will then encircle your assigned table and servers will pick up their first plate with their right hand, move it over to their left hand, and pick up their second plate with their right hand Servers will then file out together with the dirty plates

Lower Left, Raise Right LL RR

Sweep Service Training Video https://www.youtube.com/watch?v=j7J3pKKBRhE

THANK YOU!!! We truly appreciate all your help and hard work! We could not put on this event with out each and every one of you!