Employment Service of Slovenia Regional Office Ljubljana Learning from Experience of PES Practitioners in EU Efficient Cooperation of Public Employment Services with Employers 10.03.2011-11.03.2011, Prague Mr. Gašper Zakrajšek Mr. Sandi Meke Employment Service of Slovenia Regional Office Ljubljana

Slovenia in brief GDP per capita, 2010 17,602 € per capita GDP per capita in Purchasing Power Standards (PPS) (EU-27 = 100) 88 in 2009 Average monthly earnings, X-XII 2010 1,552 € gross 998 € net Capital: Ljubljana (258,873) Area: 20.273 km2 Population: 2,05 million

UNEMPLOYMENT RATES (LFS) EU 27 Unemployment rate 7.8% (Labour Force Survey) 11.8% (Registered), Dec10 Source: EUROSTAT, Statistical Office of the Republic of Slovenia

LABOUR MARKET DYNAMICS

REGISTERED UNEMPLOYMENT STRUCTURE, FEBRUARY 2011

-Shortages +Surpluses Computer and information technology experts, Cooks, waiters, Electrical, mechanical engineers, Healthcare professionals: medical doctors, dentists, nurses,… Carpenters, welders, electricians, Metal, machinery, electronic equipment workers, International truck drivers,… +Surpluses Sociologists, anthropologists, philosophers,… Office staff, clerks (in posts, banks,…) Sewers and sewing-machine operators (textiles, leather, fur etc.), Doorkeepers, Labourers in agriculture, construction, Hairdressers, beauticians, Cabinet-makers, painters,…

EMPLOYMENT SERVICE OF SLOVENIA (ESS) – basic activities Providing services for the LM Lifelong career orientation (employment advising, vocational guidance, rehabilitation counselling,…) Job-broking Providing unemployment insurance and rights deriving from it (unemployment benefits) Providing active employment policy measures and programmes (including ESF co-financed programmes) Issuing work and employment permits to foreigners Producing analytical, strategic and other professional material in the field of the ESS activities Providing LM and other information related to ESS activities 8

Regional Offices of the ESS EMPLOYMENT SERVICE OF SLOVENIA Independent legal entity – public institution on the LM Management: Director-general, ESS Council (also representatives of employers) 1 Central Office 12 Regional Offices 59 Local Offices Regional Offices of the ESS Regional office in Ljubljana (10 local offices)

ESS – SERVICE FOR EMPLOYERS Registration and publication of job vacancies Job-matching activities Information and advice on relevant active employment policy measures Cooperation in cases of larger redundancies and in case of redundancies of disabled employees Information on employment of foreigners and issuing work permits Other forms of cooperation: Regional councils of partners Visits, job fairs, consultations, meetings

REGISTRATION OF VACANCIES Registration of job vacancies at the ESS and their publication at the ESS or by the employer is obligatory for employers in Slovenia (exceptions). Transparency on the LM - good overview of employers needs, also for planning our activities, programmes, career guidance Maintaining contact with all employers All citizens have the same access to vacancies Employers publish vacancies which are “already taken!” Another bureaucratic barrier for employers Regulated by: The Employment relationships act, Labour market regulation act

Job-matching Data from the vacancy (demand) is matched to ESS detailed database of unemployed (offer) Job vacancy registration and publication JV Case manager is assigned Suitable candidate first draft Candidate selection Candidate sifting AEP offer Direct referral of the most suitable candidates. Organising job interviews. Notifying job seekers via text messages (SMS). Notifying job seekers via e-mail. Notification via the RSS news channel. Pre-selection with testing Inclusion of EURES Advisers Referral Monitoring of outcomes and customer satisfaction

EMPLOYERS WITH „NEGATIVE REFERENCES“ According to the Labour market regulation act, Employment Service of Slovenia keeps a list of employers who: Have violated labour law provisions Have not paid salaries or obligatory contributions Have violated rights (which arise from employment) of their employees Source of information: Tax administration, Labour Inspectorate, information provided by workers themselves Action: ESS can choose to refuse referrals of registered jobseekers to such an employer.

ACTIVE EMPLOYMENT POLICY (AEP) Series of measures by which the state actively regulates labour market (LM) Basic goal: matching LM demand and supply, reducing structural discrepancies on the LM 4 Measures of AEP Counselling and assistance in job-seeking Training and education (e.g. “on the job” training) Promoting employment and self-employment (subsidies) Programmes to increase social inclusion (e.g. public works, social entrepreneurship) 14

MID – TERM AND LONG –TERM COOPERATION Promotion of professions (“professions of the future”) In cooperation with schools Visits to employers, To maintain or set up cooperation, exchange information on vacancies, learn of employer’s needs, learn of different jobs characteristics and demands. To present, plan and implement services and programmes of the ESS – especially in case of larger recruiting or larger layoffs. AEP planning Education and training for future needs Cooperation with employer’s associations and other partners Seminars, job fairs, surveys, “pacts with employers”,… LM research and information dissemination Developing new channels (web services, contact centres)

ESS WEBPAGE – EMPLOYER SECTION Basic information for employers Browse through registered jobseekers (no personal data available) Current AEP programmes Access to eServices Subscribe to E-informing. Receive important information via e-mail Download various forms

User-friendly ESS e SERVICES main objective To expand existing service channels and ensure our users simple, friendly, efficient and secure electronic services and information, available via Internet - anytime, anywhere po meri uporabnikov User-friendly ESS

TYPES OF eSERVICES FOR EMPLOYERS Registration and publication of vacancies Employers annual survey Virtual labour exchange Search among posted job seekers CVs Data exchange (reporting to the ESS, e.g. for AEP programmes) On-line view into employer’s work permit applications in process Employer post-box eCounselling

HOW DOES VIRTUAL LABOUR EXCHANGE WORK? User registration process Employer registers online to search among eCV’s and to contact suitable candidates. Job seeker enters his eCV in an online database (also anonymous) Job seekers Register Post box Employers search for CV’s Employers Register Post box Employer contacts selected candidates Job seeker can respond to employer

Thank you for your attention! gasper.zakrajsek@ess.gov.si sandi.meke@ess.gov.si