Air Medical Group introduces new, modern infrastructure built around the cloud, mobility, and self-service BI Objectives To improve operating efficiencies and enhance delivery of life-saving air medical services, AMGH sought to modernize its existing IT infrastructure and BI services Tactics The overhaul included introducing a set of intuitive, user-friendly applications, including Dynamics CRM Online, Office 365, and Power BI; and adopting a mobile computing strategy that ensures that business information and processes are accessible to all users—even in the field or in the air Results Self-service BI enables business users to derive business insight from operational data Processes and information are accessible through intuitive, user- friendly tools Mobile computing delivers processes and information to people in the field or in the air Read the customer story: https://customers.microsoft.com/Pages/CustomerStory.aspx?recid=25930 “The fact that I can rely on one platform and one technology partner is very beneficial, and it’s going to be a great value-add for us going forward.” — Juan Serrano, CIO, AMGH