SYSTEMART, LLC. We Optimize. You Capitalize Business Process Services

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Presentation transcript:

SYSTEMART, LLC. We Optimize. You Capitalize Business Process Services

Business Process Services People Process and Technology Human Resource Management Finance & Accounting Services Compliance & Risk Management Knowledge Process Services Support Services Health Care services Service Portfolio Delivered Client Value www.systemart.com

Approach to Business Transformation Innovation and Continuous Improvement enabled through latest technologies and process excellence Leadership Process Excellence Adaptive Culture RPA Technology Success People Processes Delivered Financial and Process Value people www.systemart.com

Robotic Process Automation (RPA) Systemart adapts the latest technology, delivers efficiency and experience customer excellence. Lower the operational cost 100% Accuracy Minimized person dependency Simplicity and Time benefit Better customer experience Scalability and Flexibility Rich Insight and Analytics Benefits of RPA www.systemart.com

Business Process and RPA Integrated Discover Systemart’s exceptional dedicated team members will collaborate with the client and study the client requirements. Analysis Using Six sigma methodology team will analyze the requirements and form a process Design Team gather the Hardware and Software requirements and form a standard operating procedures and Bot version as per client requirements. Automate Phases include System integration and System Assurance, Testing and Deployment ready Transform Process will be deployed and user training will be completed, continuous support and maintenance will be provided Follow UP Review process, Review Goals, Identify the areas of improvement, Continuous feedback for process ease. www.systemart.com

Service Portfolio www.systemart.com

Human Resources Management Services Systemart’s experienced professionals provide cost-effective, quality-ensured human resource services which enable our clients to be more focused on their core business. Human Resource Service Portfolio On Boarding Services Timesheet and Expense Management Payroll Administration and Tax Support HRIS Set-up Services Recruiting Services Back Office Operations Benefits Administration Administrative Support www.systemart.com

Comprehensive HR Management Services Client Business and HR strategy Account Management and strategic alignment Talent Planning Talent Management Recruitment Performance & Progression Learning Compensation Human Resource administration Customer support Case Management Workforce and data admin Payroll Benefits Foundation Services www.systemart.com

Proactive focus on Talent Management Improve Workforce Cost Explicitly align talent plan to business strategy Mine HR and operations data for insight to drive talent decisions Gauge Talent results through ROI and financial measures Attract,develop,incentivize and retain critical workforces Improve Workforce Cost Accelerate time to competency Reduce Attrition Maximize Productive time Re-skill and deploy displaced employees Business Value Reduce HR Operating Expenses Standardized processes via Industrialized one to many solution Improve self service Reduce Application and Technology cost. Offshore. www.systemart.com

Finance & Accounting Services Systemart offers tailor made solutions for Finance and Accounting services which help our clients cut costs and streamline operational efficiency. Systemart extends its services beyond the typical cost savings and tailors its solutions to your F&A requirements. Finance & Accounting Service Portfolio Cash Reconciliations and Analysis. Audit / Reporting Reconciliations- Bank Accounts, Intercompany, Invoice General Ledger, Book Keeping Account Payable Prepare Trail balance, Balance Sheet, P&L Reports Account Receivable Procure To Pay Services Credit Analysis Financial Analysis International Tax CPA/CA Tasks www.systemart.com

Order –to-Cash Help Desk Change Management Technology Enablement Collection & Accounts Receivable Order Management & Billing Order Manage and Process Collections Maintain Customer Masters data Mange Sales Orders Manage Customer Requests & Inquiries Authorize & Manage Credit Order –to-Cash Manage and Process Disputes & Deductions Maintain A/R Ledger and Apply Cash Manage Contracts Invoice Customers Perform Revenue Assurance Activities Transaction Processing Travel & Expense Claims Financial Integrity Help Desk Vendor Statement Reconciliations Trade Creditor Reconciliations Receipt and Scanning( BSS EDM) Third party & Intercompany Invoices/Credits Procure-To-Pay Support Centre Payment and Remittances Interface Management Payment Accuracy Controls Vendor Master Data Maintenance Asset & Transactional Processing Period Close & Data Integrity Financial & Government Reporting Intercompany Accounting Fixed Assets Accounting Master Data Maintenance Account Reconciliation and Analysis Financial Reporting Management Reporting Record-to-Report Transaction Processing Regulatory Reporting Tax Reporting Cash Management Interface Management Period Close & Consolidation Change Management Technology Enablement Management Operating System Services for Retained Functions: Finance Strategy ,Organization Design, Skills & Competency www.systemart.com

Compliance & Risk Management Systemart compliance and risk management support services help gain higher economic returns and increase stakeholder confidence by protecting against the adverse impacts of business disruption. Compliance & Risk Management Service Portfolio: Vendor Compliance Vendor Vetting Independent Contractor Compliance www.systemart.com

Knowledge Process Services Our Services provides support on information-related, knowledge-related, or judgment-related business services. These services helps you focus on decision making, leverage high skilled talent, achieve greater cost savings and improved efficiency by streamlining high end business services. Knowledge Process Service Portfolio : CPA/CA Services Financial Reporting Services International Tax Accounting Customer Support- Contact Centre Business and Market Research www.systemart.com

Support Services Systemart uses its expertise in these support services to deliver solutions that provide value to its clients by achieving business objectives such as reducing costs and improving business processes. Our Service Portfolio includes: Customer Support Services Live Chat Email Support Customer Support Procurement Services Bid Preparation Bid Solicitation Analysis and Reporting Procurement Portal for Competitive Bidding Contract and Vendor Management www.systemart.com

Support Services Cont. Administrative Support Services Travel and Logistics Office Administration/Management Sales Support Sales Representatives Market Research Data Entry Services www.systemart.com www.systemart.com

Client in MSP/VMS Industry- $2B in revenue. Case Study Client in MSP/VMS Industry- $2B in revenue. www.systemart.com

Engagements: Human Resource Outsourcing (HRO) 20 Processes Finance and Accounting Outsourcing (FAO) 18 Processes RPO: Contingent and Permanent Recruiting Software Development: Various Engagements www.systemart.com

Engagements: Geographic Coverage: Business Unit Alignments: North America: USA and Canada Europe: Nordics and Germany Asia: India Business Unit Alignments: Finance and Accounting Operations: IT MSP: Vendor www.systemart.com www.systemart.com

Results / Performance F&A HR Number of Processes Average Accuracy 2014 18 99.04% Number of Processes Average Accuracy 2014 20 99.95% www.systemart.com

Volumes Handled Process # of Transactions 2013 2014 Cash Management 795,684($2.14 B) 963,654($2.6 B) Payrolls Support 288,214 ($545 M) 362,544 ($632M) GL Entries 37,995 51,246 Bank Reconciliation 12 Accounts On Boarding (Resources) 18,835 21,436 Supplier Payments 429,413 512,684 www.systemart.com

Value Proposition Cost Savings of 30% – 60% Provide 98%+ Accuracy: FAS Operations and 99%+: HRS Operations 90% Retention of Employees Efficient , Scalable and cost effective operations Allow team to focus on business critical processes and tasks Shadow Resources and Team Lead included based on team size www.systemart.com

SYSTEMART, LLC Thank You !