First Day Syllabus Internship check in (info survey) What is a database? -watch demo Tuesday How this course fits into HS concentration What is Human Services and Social Work?

Defining The Human Service Professional Chapter 1 Defining The Human Service Professional

Use this for Soc Work Overview Lecture 1 http://www.youtube.com/watch?v=77UGDj48oHs

Part of The Human Services Sequence Soc 240 Social Welfare –How Society Helps People in Need (focus on using data to analyze different approaches) Soc 341 Human Services Caseload Management –How You Personally Might Help People in Need (focus on internship and database technology). How to become a social worker :http://www.monkeysee.com/play/17260-how-to-become-a-social-worker Soc 402 Policy Analysis and Program Evaluation –You Design a Program to Help People in Need (focus on evaluating if it works)

Use this for Soc Work Overview Lecture 1 http://www.youtube.com/watch?v=77UGDj48oHs

Discuss the Reading- What is the Human Services Profession?

Roles of the Human Service Professional 13 Roles and Functions Outreach Worker Broker Advocate Evaluator Teacher/educator Behavior Changer Mobilizer Consultant Community Planner Caregiver Data Manager Administrator Assistant to Specialist Such as Helping a 10 year old boy attain a “big brother” at the Boys Club Watch the following video: what roles do you see?: http://www.youtube.com/watch?v=EBhqnnDi2ZI

Sign up for Teaching Lab sessions now!!! Literacy Coalition of Onondaga County Imagination Library Dashboard July 10 ,2010 Sign up for Teaching Lab sessions now!!! $ 29,065 Space reserved for Pre and post test – read to child daily

Playing HS Roles effectively requires a series of competencies The reason why it is worth it to invest your time in learning these skills Inspirational- what do social workers make: http://www.youtube.com/watch?v=lU69bgH7SAU&feature=related Participant Empowerment Communication Assessment Community & Service Networking Facilitation of Services Community & Living Skills & Supports Education, Training, & Self‑development Advocacy Vocational, Educational, & Career Support Crisis Intervention Organization Participation Documentation

Characteristics of the Effective Human Service Professional Open-Mindedness Cognitive Complexity Psychological Adjustment Competence Relationship Building Empathy Genuineness Acceptance A day in the life of a Social Worker http://www.youtube.com/watch?v=BRl8_RtVpII&feature=related

Psychological Adjustment Competence Relationship Building Empathy has the ability to understand another's problem as if it was their own. (To understand the inner world of the client / “Getting into the shoes” of another) Star Trek: “The Empath” Practice job interview -Pick your strongest and weakest:Characteristics of the Effective Human Service Professional Refers to willingness of the therapist to be authentic, open, and honest within the helping relationship at the right time have their feelings, thoughts, and actions in sync. Non-genuine people have a lack of transparency. Also called “congruence” (Rogers) Open-Mindedness Cognitive Complexity Psychological Adjustment Competence Relationship Building Empathy Genuineness Acceptance May be most important factor in creating client change Exists throughout counseling relationship All counselors must deal with it on some level, regardless of theoretical orientation

Characteristics of the Effective Human Service Professional has the ability to understand another's problem as if it was their own. (To understand the inner world of the client / “Getting into the shoes” of another) Star Trek: “The Empath” Characteristics of the Effective Human Service Professional Refers to willingness of the therapist to be authentic, open, and honest within the helping relationship at the right time have their feelings, thoughts, and actions in sync. Non-genuine people have a lack of transparency. Also called “congruence” (Rogers) Open-Mindedness Cognitive Complexity Psychological Adjustment Competence Relationship Building Empathy Genuineness Acceptance People who are accepting of other & accept people in their differences; You may not like everything a person does. Rogers (1957): unconditional positive regard is being able to accept clients “without strings attached.” Leo Buscaglia (1972) called this “responsible love”

Characteristics of the Effective Human Service Professional Therapy, Journaling, meditation, support groups, and exercise are most important to embodying this Allowing others to express their points of view Not trying to convince the client of a certain point of view Being open to feedback are non-dogmatic has the ability to understand another's problem as if it was their own. (To understand the inner world of the client / “Getting into the shoes” of another) Star Trek: “The Empath” Characteristics of the Effective Human Service Professional Between 64% and 84% of helpers have been in counseling Counseling and Therapy: Prevents countertransference Fosters insight Helps one see what it’s like being a client Good role model experience Assures one is providing unimpaired services Open-Mindedness Cognitive Complexity Psychological Adjustment Competence Relationship Building Empathy Genuineness Acceptance Have a strong sense of self Are able to hear feedback from others NOT strongly fixed in their way of viewing the world/understand knowledge is not fixed are able to see client’s predicament from multiple perspectives view individuals individually and systemically/ Are abstract thinkers Counselor expertise shown to be a crucial element for client success in counseling Protects you ethically and legally if you are competent Lifelong process/continuing education --a “thirst for knowledge” has a desire to learn skills and specific techniques. joins professional associations /reads professional journals. keeping up on the current state of knowledge in the field People who are accepting of other & accept people in their differences; You may not like everything a person does. Rogers (1957): unconditional positive regard is being able to accept clients “without strings attached.” Leo Buscaglia (1972) called this “responsible love”

A Continuum of Education Levels & Roles Associates BA MSW or MPA Ph.D. or MD What does a human services worker do (Assoc or BA): http://www.youtube.com/watch?v=6sTNekf6NnA Overview of the Array of Higher Degrees: http://www.monkeysee.com/play/17262-getting-your-social-work-degree MPA example: http://www.youtube.com/watch?v=gFbIYP8r5K0

Mental Health Professionals & Associations NOHS: National Organization of Human Services NASW: National Association of Social Workers ACA: American Counseling Association APA: American Psychological Association APA: American Psychiatric Association American Association of Marriage and Family Therapists APNA: American Psychiatric Nurses Association mainly for human service professionals Psychiatrist Psychologist Social Worker Counselor School Mental‑health College Rehabilitation Higher Level MSW: http://www.youtube.com/watch?v=kCcyUv-XIY4&feature=relate d Couple and Family Counselor Psychiatric Nurse Psychotherapist

Housekeeping Sign up for textbook game Sign up for panel presentation To explore the strategies and skills Sign up for panel presentation Setting the tone for what you will explore in your journals and panel- the types of things you will learn Social Work Career Path (and the importance of internship site experience) http://www.youtube.com/watch?v=N0Orv9pfJJ0&feature=related

Getting a Job as a Social Worker (Justice, Health, Child etc): http://www.youtube.com/watch?v=6XR5lzqxOyE&feature=fvwrel cnycf

Case Managers and Client Simulation Break into pairs of 2 with someone you don’t know You will be a team and will draw a client card and a case manager card. For the client card you should list 5 characteristics of the person you would want to assist you in your distress For the case manager you list 5 characteristics you think you need to effectively help someone in this situation When we report back to the group: if case worker matches client cw team gets a point Bonus point for either team, name an organization in this community that does this kind of case management Team with most points wins full credit for class participation today

I am a refugee from Burma and have spent the last 6 years in a refugee camp in Kenya. I have no possessions and 5 children. I need help settling in Syracuse.- Case Worker I am a refugee from Burma and have spent the last 6 years in a refugee camp in Kenya. I have no possessions and 5 children. I need help settling in Syracuse.- Client I have been recently diagnosed with multiple sclerosis and I am loosing ability to use my arms and legs with precision. I am in my mid 30s and have 2 children. – Case Worker I have been recently diagnosed with multiple sclerosis and I am loosing ability to use my arms and legs with precision. I am in my mid 30s and have 2 children. – Client I ‘m a teen living in a rough part Syracuse. A few relatives have gone to jail for drug related offenses, I don’t feel safe at school and I am considering joining a gang – Case Worker I ‘m a teen living in a rough part Syracuse. A few relatives have gone to jail for drug related offenses, I don’t feel safe at school and I am considering joining a gang – Client I’m 6 years old and my mother’s boyfriend has been touching me inappropriately. I don’t know what to do or who I can trust – Case Worker I’m 6 years old and my mother’s boyfriend has been touching me inappropriately. I don’t know what to do or who I can trust – Client My boyfriend has been trying to control more of my life. He gets angry if I hang out with certain people and has started following me. He said he would kill me if I told anyone – Case Worker My boyfriend has been trying to control more of my life. He gets angry if I hang out with certain people and has started following me. He said he would kill me if I told anyone – Client I just got out of prison and it seems like nobody will hire me no matter what I do. I have a family to support and I really need to pay child support - Caseworker I just got out of prison and it seems like nobody will hire me no matter what I do. I have a family to support and I really need to pay child support - Client I am a Spanish-speaking 20 year old and I have been feeling depressed lately. I want to talk to someone but am ashamed and besides I don’t understand English that well. - Caseworker I am a Spanish-speaking 20 year old and I have been feeling depressed lately. I want to talk to someone but am ashamed and besides I don’t understand English that well. - Client I am a new mother whose child has just been diagnosed with Downs Syndrome. I don’t know what to do. I was not prepared for this when I got pregnant and feel so overwhelmed I want to die. – Caseworker I am a new mother whose child has just been diagnosed with Downs Syndrome. I don’t know what to do. I was not prepared for this when I got pregnant and feel so overwhelmed I want to die. – Client I hate my parents and the church they go to. I think I might be homosexual and they think that is evil so I am scared to death to tell them -- Caseworker I hate my parents and the church they go to. I think I might be homosexual and they think that is evil so I am scared to death to tell them -- Client

I am a 60 year old women whose husband has just committed suicide I am a 60 year old women whose husband has just committed suicide. Case Worker I am a 60 year old women whose husband has just committed suicide. Client Write one for your internship site.

Characteristics of Effective HS Professionals A person in your life who has influenced you –how have they used the following? Rate yourself 1(low) –10 (high) How can you improve your score? Relationship Building Empathy Genuineness Acceptance Open-Mindedness Cognitive Complexity Psychological Adjustment Competence

Review of chapter 1 and History of Psychology

Video: http://www.youtube.com/user/psychologist3 Cognitive: http://www.youtube.com/watch?v=LIzm4jiyvXI&feature=related