CONFIDENTIAL – Do not duplicate or distribute without permission from Augusoft, Inc. Best Practices for Running Corporate Education Programs Effectively and Efficiently LERN & Augusoft November 24, 2009 Generously brought to you by

CONFIDENTIAL – Do not duplicate or distribute without permission from Augusoft, Inc. Today’s Agenda Corporate Education and LERN Best Practices defined Contract Training Process Flow New Technology Tools: Augusoft Lumens B2B and Lumens ENT

CONFIDENTIAL – Do not duplicate or distribute without permission from Augusoft, Inc. Corporate Education defined Continuing Professional Education Workforce Development Contract/Customized Training

CONFIDENTIAL – Do not duplicate or distribute without permission from Augusoft, Inc. LERN CT Best Practices #1. Use salespeople #2. Hand off operations and product development #3. Sell solutions, not just training #4. Sales mix: 50% repeat, 25% referral, 25% cold (set up appointments) #5. Track client data: business type, business size, employee type, discussion started, product type, income/costs #6. Let software do the work

CONFIDENTIAL – Do not duplicate or distribute without permission from Augusoft, Inc. Augusoft Lumens ® Spectrum of Products  Standard (STD)  Advantage (ADV)  Professional (PRO)  Contract Training (CT)  Business-to-Business (B2B)  Entrepreneur (ENT)  Workforce (WF)  Enterprise (EP) B2B is a stand-alone solution or combined with flagship product Lumens Professional (PRO) = Lumens Entrepreneur (ENT). B2B is a stand-alone solution or combined with flagship product Lumens Professional (PRO) = Lumens Entrepreneur (ENT).

CONFIDENTIAL – Do not duplicate or distribute without permission from Augusoft, Inc. Contract Training Process Flow ContactsProposalContracts Services Event Post Services Contact Log Company Profiles Company Divisions Manage Proposals Manage Estimates Approval Tracking Manage: Client Contracts Instructor Contracts Vendor Contracts Funding Sources Approval Tracking Award Contracts Collect Deposits Track Class Activity Track Delivery Logistics Indicate Resources Used Generate Client Invoice Issue Instructor and Vendor Payments Collect and Record Receivables Data Analysis and Reporting

CONFIDENTIAL – Do not duplicate or distribute without permission from Augusoft, Inc. Lumens B2B Supports LERN Best Practices #1. Use Salespeople B2B Feature - Proposal Development

CONFIDENTIAL – Do not duplicate or distribute without permission from Augusoft, Inc. Lumens B2B Supports LERN Best Practices #2. Hand off operations and product development B2B Features - Convert - Logistics

CONFIDENTIAL – Do not duplicate or distribute without permission from Augusoft, Inc. Lumens B2B Supports LERN Best Practices #3. Sell solutions, not just training B2B Feature - Contract Items

CONFIDENTIAL – Do not duplicate or distribute without permission from Augusoft, Inc. Lumens B2B Supports LERN Best Practices #4. Sales mix: 50% repeat, 25% referral, 25% cold (set up appointments) B2B Feature - Company Data/Reports

CONFIDENTIAL – Do not duplicate or distribute without permission from Augusoft, Inc. Lumens B2B Supports LERN Best Practices #5. Track client data: business type, business size, employee type, discussion started, product type, income/costs B2B Feature - Company Data/Reports

CONFIDENTIAL – Do not duplicate or distribute without permission from Augusoft, Inc. Lumens B2B Supports LERN Best Practices #6. Let software do the work Another Augusoft industry first Retraining America using innovative corporate education tools Built by industry experts

CONFIDENTIAL – Do not duplicate or distribute without permission from Augusoft, Inc. Existing Augusoft Lumens Customers Upgrading to B2B/ENT  Special customer upgrade offer ending Dec. 31, 2009  Contact Samantha to discuss the upgrade offer Upgrade today and pay no difference in Licnse Fee.

CONFIDENTIAL – Do not duplicate or distribute without permission from Augusoft, Inc. Resources Augusoft, Inc. (612) LERN, Inc. (800)

CONFIDENTIAL – Do not duplicate or distribute without permission from Augusoft, Inc. Leslie Larrabee Executive Director, California Corporate College (760) Thank you for attending! You may download a copy of today’s presentation and view a recording of the complete Webinar at u.augusoft.net. If you have any questions or comments, please Greg Marsello Vice President of Development, LERN (800)