MAINTENANCE & LEADERSHIP David Knukkel

MAINTENANCE & LEADERSHIP DEFINITION OXFORD DICTIONARY : MAINTENANCE: The process of keeping something in good condition

MAINTENANCE & LEADERSHIP STRATEGIC :

MAINTENANCE & LEADERSHIP STRATEGIC :

MAINTENANCE & LEADERSHIP STRATEGIC :

MAINTENANCE & LEADERSHIP STRATEGIC : TACTICAL:

MAINTENANCE & LEADERSHIP STRATEGIC : TACTICAL:

MAINTENANCE & LEADERSHIP STRATEGIC : TACTICAL:

MAINTENANCE & LEADERSHIP STRATEGIC : TACTICAL: OPERATIONAL:

MAINTENANCE & LEADERSHIP STRATEGIC : TACTICAL: OPERATIONAL:

MAINTENANCE & LEADERSHIP STRATEGIC : TACTICAL: OPERATIONAL:

MAINTENANCE & LEADERSHIP STRATEGIC : TACTICAL: OPERATIONAL:

MAINTENANCE & LEADERSHIP STRATEGIC : TACTICAL: OPERATIONAL: CHALLENGES TO OPTIMIZE CORPORATE RELATED KPI’S 9 OUT OF 10 NEVER RELATED TO MAINTENANCE BUT TO LEADERSHIP

MAINTENANCE & LEADERSHIP Biggest challenges starts at highest management level: Vision, Mission and Strategy towards Asset Management

MAINTENANCE & LEADERSHIP Biggest Challenges starts at highest management level: No clear Vision, Mission and Strategy towards Asset Management Organization structure

MAINTENANCE & LEADERSHIP Biggest Challenges starts at highest management level: No clear Vision, Mission and Strategy towards Asset Management Organization structure Communication

MAINTENANCE & LEADERSHIP Biggest Challenges starts at highest management level: No clear Vision, Mission and Strategy towards Asset Management Organization structure Communication Documentation

MAINTENANCE & LEADERSHIP Biggest Challenges starts at highest management level: No clear Vision, Mission and Strategy towards Asset Management Organization structure Communication Documentation Human resources

MAINTENANCE & LEADERSHIP No clear Vision, Mission and Strategy towards Asset Management How many projects are unsuccessful due to lack of vision, mission & strategy towards Asset Management?

MAINTENANCE & LEADERSHIP No clear Vision, Mission and Strategy towards Asset Management &

MAINTENANCE & LEADERSHIP Organization structure How many projects are unsuccessful due to conflict of interests of different departments within the organization ?

MAINTENANCE & LEADERSHIP Organization structure No Clear responsibilities Director IT Fleet Team Fleet Support Controlling

MAINTENANCE & LEADERSHIP Organization structure Processes interfering each other Director IT Fleet Team Fleet Support Controlling

MAINTENANCE & LEADERSHIP Organization structure No accountability Director IT Fleet Team Fleet Support Controlling

MAINTENANCE & LEADERSHIP Organization structure No clear decision taking platforms Director IT Fleet Team Fleet Support Controlling

MAINTENANCE & LEADERSHIP Communication How often acceptance /motivation is reduced to zero due to wrong or no communication from the board to and between different departments ?

MAINTENANCE & LEADERSHIP Communication No clear communication of Mission, Vision and Strategy

MAINTENANCE & LEADERSHIP Communication No clear “escalation”-procedures (communication lines) between departments and management

MAINTENANCE & LEADERSHIP Communication Motivation Issue due to one way communication

MAINTENANCE & LEADERSHIP Documentation How often projects end up in a mess due to the fact that :

MAINTENANCE & LEADERSHIP Documentation Agreements are not clearly documented and therefore change by the day?

MAINTENANCE & LEADERSHIP Documentation Information is hidden in different systems and “invisible” ?

MAINTENANCE & LEADERSHIP Documentation No uniform administration procedures in place ?

MAINTENANCE & LEADERSHIP Human resources How do you ensure follow-up of strategy if :

MAINTENANCE & LEADERSHIP Human resources Differences in Skills and knowledge between Management & Work Floor are extreme (University – None, and all in between)

MAINTENANCE & LEADERSHIP Human resources Continuity of work floor is not guaranteed due to outsourcing of your operational staff ?

MAINTENANCE & LEADERSHIP LEADERSHIP

MAINTENANCE & LEADERSHIP LEADERSHIP

MAINTENANCE & LEADERSHIP LEADERSHIP

MAINTENANCE & LEADERSHIP Lack of Vision, Mission and Strategy Show Leadership Organization structure: Communication: Documentation: Human resources:

MAINTENANCE & LEADERSHIP Lack of Vision, Mission and Strategy Organization structure Show Leadership Communication: Documentation: Human resources:

MAINTENANCE & LEADERSHIP Lack of Vision, Mission and Strategy Organization structure Communication Show Leadership Documentation: Human resources:

MAINTENANCE & LEADERSHIP Lack of Vision, Mission and Strategy Organization structure Communication Documentation Show Leadership Human resources:

MAINTENANCE & LEADERSHIP Lack of Vision, Mission and Strategy Organization structure Communication Documentation Human resources: Show Leadership

MAINTENANCE & LEADERSHIP LEADERSHIP & MAINTENANCE ORCHESTRA : YOUR ORGANISATION PLAY : OPTIMIZING STRATEGIC & TACTICAL GOALS ONE OF THE INSTRUMENTS : MAINTENANCE STRATEGY

MAINTENANCE & LEADERSHIP ONLY IMPLEMENTING A PROPER MAINTENANCE STRATEGY IS NOT ENOUGH STRONG LEADERSHIP IS REQUIRED TO HARMONIZE THE REST OF THE ORCHESTRA TO ACHIEVE MAXIMUM PERFORMANCE

MAINTENANCE & LEADERSHIP I WISH YOU A LOT OF STRENGTH AND SUCCESS IN LEADING YOUR ORGANISATION TO SUCCES AND MAXIMUM PERFORMANCE