1. Asset Governance – Integrated Strategic Asset Management
Kerry Brown and Robyn Keast

2. Asset Governance through the ISAM Guide

3. Asset Governance: Frameworks and Tools
Asset Governance requires a holistic approach throughout an organisation or department using whole of life strategic integrated asset management.

4. Integrated Strategic Asset Management

5. Environmental Factors
FRAMEWORK COMPONENTS
Environmental Factors
Community Needs and Expectations
Environment affects assets, their functions and their safety
Risk management provides adequate responses
Sustainable management reduces the ecological footprint
A key to understand the needs for assets and services
Critical activity: stakeholder management
Environmental Factors
The environment affects assets, their functions and their safety. Furthermore, climate change and human-caused environmental changes create a greater than ever need to take into account environmental impacts and more urgency to consider sustainability management.
Risk Management provides a systematic way of identifying and analysing potential risks, and helps to create and implement adequate responses.
Sustainable management practices aim to reduce the ecological footprint.
Community Needs and Expectations
Understanding community needs and expectations is a key to understanding the needs for assets and services.
Stakeholder management assists in the process of interpreting the expectations through a range of stakeholder selection and engagement strategies.

6. FRAMEWORK COMPONENTS Whole-of-Government Policy
Whole-of-Government Policy Framework
Organisational Strategic Management
Whole-of-Government Policy
Use government resources to make decisions and prioritise services to meet community needs and expectations
Whole-of-Government Model
Provides overall direction for Asset Management
Gives effect to government policy decisions
Improves consistency and control
Provides cost effective and efficient service delivery
Gives effect to whole-of- government policy
Involves an understanding of governance, corporate policy and corporate objectives
Whole-of-Government Policy Framework
Agencies should manage assets consistent with whole-of-government policy frameworks, which use government resources to make service delivery decisions, thus provide overall direction for Engineering Asset Management.
Whole of government policy utilises the capacity to think across all the agencies and uses government resources including skills and experience to make decisions and prioritise services to meet community needs and expectations.
Whole of Government model overcharges the corporate policy statements and provides overall direction for Engineering Asset Management. Whole of Government model
gives effect to government policy decisions
improves consistency and control
provide scost effective and efficient service delivery
Organisational Strategic Management
- gives effect to whole-of-government policy through service delivery
- involves an understanding of governance, corporate policy, corporate objectives, corporate strategy and interagency collaboration
- helps to determine how the delivery of asset and service should occur and what is required

7. FRAMEWORK COMPONENTS Provides high value service delivery outcomes
Service Delivery Strategic Planning
Service Delivery Tactical and
Operational Planning
Provides high value service delivery outcomes
Considers sustainability principles
Is guided by asset management policy and objectives
Is implemented through asset management strategy
Implementation of an organisation’s asset management strategy
Acquisition, Operations, Maintenance and Disposal plans
Service Delivery Strategic Planning
Background Information
Service delivery  includes provision of new assets or the re-use of existing assets as well as non-asset solutions including contracted services supplied by external parties
A Service Delivery Strategy 
translates the broad aims of an organisation into specific service outcomes
outlines the plans to deliver services, which will satisfy community needs and obtain value for money
Service Delivery Strategic Planning 
Aims to achieve high value service delivery outcomes while considering sustainability principles
It is guided by asset management policy and objectives, which need to be based on Corporate Policy and Objectives, and consistent with the Government Policy Framework and Government Objectives.
It is implemented through Asset Management strategy sets out activities, which help to achieve the Asset Management Objectives, as well as supports the Corporate Strategy and the achievement of the Corporate Objectives.
Service Delivery Tactical and Operational Planning
Service Delivery Tactical and Operational Planning is the implementation of an organisation’s asset management strategy. It is underpinned by the acquisition, operations, maintenance and disposal plans

8. FRAMEWORK COMPONENTS
Service Delivery
Evaluation
Creation, maintenance, renewal, upgrade and disposal of the assets
Clear assignment of responsibility and accountability
Measuring asset performance
Reporting
Reviewing
Auditing
Service Delivery
Service delivery activities would generally comprise the creation, maintenance, renewal/upgrading and disposal of the assets, but may also include operational activities.
For optimal service delivery clear assignment of responsibility and accountability should be established for each asset and its related operations.
Evaluation
Evaluation is the measuring, reporting and reviewing of asset performance against asset management, organisational and government objectives.
Measuring asset performance  can determine how effectively assets support services.
Reporting  provides comprehensive information on service delivery and asset performance.
Reviewing  ensures that performance of assets align with asset management service delivery objectives and that outputs meet service delivery requirements. The review typically involves processes such as strategic analysis, gap analysis, demand management and risk management. Organisations need to regularly review the performance of their assets and their management.
Auditing  can lead to improvements in asset management. Auditors assess whether or not the organisation is complying with regulatory frameworks and whether services are being delivered efficiently and effectively.

9. Organisational Management
FRAMEWORK COMPONENTS
Knowledge Management
Organisational Management
Underpins the capacity to develop new ways of creative responses
Improves decision making
Increases productivity
Knowledge management tools -
Asset Register
Asset Data
Optimises service and asset management outcomes through -
Leadership
Change management
Organisational competencies and skills
Asset management culture
Knowledge Management
In the current knowledge rich environment, the management of information and information systems is a central task. Integrated information systems and effective knowledge management processes underpin the capacity to develop new ways of thinking and creative responses necessary to improve decision-making and increase productivity.
Asset Registers, integrated into information systems, allow for asset related data to be readily cross-referenced and retrieved.
Asset data and information includes details on asset characteristics, categorisations and asset valuations. Effective data and information management enables staff to access and use information and maintains integrity of shared data.
Organisational Management
Effective organisational management helps to optimise service and asset management outcomes.
This is achieved through effective leadership, change management, organisational competencies and skills, and asset management culture.

10. Key Capabilities (cont’d)
Understanding the requirements for good practice asset governance within government and industry
Body of Knowledge for integrated strategic asset management
Documentation about Best Practice from industry and research.
Case study examples 10

11. Asset Management Capability Maturity Model

12. Policy & Strategy Delphi for Asset Management
Policy Delphi method seeks to generate widest divergence of views in asset management and then come to consensus
Speedy method when time is short or reliable fast response is required.

13. AM NetworX: Network Analysis
The processes of the ISAM framework are presented here as a network map
Each node represents a coordinator
for each of the functions of asset management
The ties between the nodes are the relationships
that must exist for efficient service delivery
The network map provides a blueprint
for an ‘ideal’ model for organisations to use
in strategic asset management
The aim is to structure organisational charts
and processes in the most efficient manner
possible for service delivery

14. AM BenchmarX: Asset Management Cultures
It is important to
understand Asset
Management cultures to
improve performance
The output is a diagram of the competing demands within asset management organisations

15. Integrated Strategic Asset Management ON LINE MODULE Prof. Kerry Brown
Prof Robyn Keast

16. Q&A