POLICING IN YOUR NEIGHBOURHOOD Future changes to policing in Surrey

Funding versus demand 4 Austerity – Surrey Police has saved almost £26 million in the last four years but needs to save a similar amount over the next four years. This will require us to re-think how we deliver services to make savings and be more efficient.

Demand – some statistics Policing services are in demand We have approximately 675,500 contacts with the public each year. We formally record a higher proportion of these than our peers We actively investigate a higher proportion of recorded crimes than benchmark forces 5

What does our demand look like? Some of our greatest demand was focused on the following areas: Hospital sites – Surrey has five ‘acute’ hospitals in the county & four Mental Health sites Missing people – we had over 3,600 reports last year Repeated absences from children’s homes Vulnerable individuals suffering with mental health issues Truancy from schools Environmental Health issues Welfare checks 6

Tackling demand so far… Work is already in progress with our partners to reduce demand: Mental Health professionals embedded in our Contact Centre All hospitals have signed up to the Crisis Care Concordat There is an established recognition that mental health should not be criminalised Hospitals have been commissioned to have 24/7 access to psychiatry liaison A new protocol to manage those ‘missing from care’ signed off by the Safeguarding Adults Board A conveyance policy has been signed off with SECAmb. But there is still a lot more to do…. 7

The changing nature of crime demand Crime is changing – In the past three years there has been significant increases in reports of rape (153%), sexual offences (122%) and domestic violence (34%). In the same time period reports of house burglaries have fallen by 24% and reports of theft from cars is down 32%. Crime is moving – from the public space to the private space Changes in technology – mean using the internet for crime is on the increase but technology also provides an opportunity for us to deliver services differently. 2

The People’s Priorities 3 Surrey Police and Crime Commissioner Kevin Hurley sets out the following priorities: Take a zero tolerance approach to policing. More visible street policing. Put victims at the centre of the Criminal Justice System. Give you an opportunity to have a greater say in how your streets are policed. Protect your local policing. Uncompromising in the standards you expect from your police.

Delivering all our services differently 8 Local, regional and national partnership development is critical. – National police services such as helicopter and police IT. – South East regional police units investigating organised crime and terrorism with scope to extend this to other specialist functions. – Joint services with Sussex Police – both operational and non- operational services. – Working with other emergency services and local authority partners across Surrey and Sussex.

What does that mean for local policing? We remain committed to local policing, with services delivered and accountable locally…but it needs to be: – Tackle the new crime challenges of today but also in the future – To respond to changing police budgets – To complement collaboration locally; regionally and with our partner agencies – To ensure constant efficiency The current model is inflexible and inefficient – Ineffective demand management – De-skilled officers – Too many bespoke roles – Multiple handovers – Lack of ownership 9

The PIYN approach Re-designed contact centre with effective triage and referral mechanisms Bigger uniformed teams, geographically aligned to districts and locally led by Inspectors Greater omni-competence and ownership by uniformed constables Better trained, more resilient safeguarding teams Smaller, more focused CID Fewer PCSO’s and support staff Smaller, more focused Safer Neighbourhood Teams who tackle repeat issues – people and locations 9

3 A Simplified Model

How and when? A total of 234 staff posts and 32 officer posts are being removed over the next four years as part of Policing In Your Neighbourhood. The new model will be in place from April 2016 with phased savings year on year until 2019 when approximately £8.3million savings will be achieved. 11

In Summary… Local presence in our community is retained and enhanced with officers being Borough and District based, with real ownership of the issues they deal with. Identifiable local contacts remain including a dedicated Neighbourhood Inspector and Police Community Support Officers. We will promote options for contacting us – giving choice in calling, visiting a police station or going online. We can deal with queries in a more convenient way to those who need us. More focus and people working to protect the vulnerable. PIYN is a flexible model, built for the future and designed to withstand further saving requirements. 12

PIYN Decisions Questions? 13