IT Procurement Category Strategy (template) Author, Date

Category strategy and approach Procurements role Contract renewal / new requirement Purchase orders, invoice management and compliance with contract Tender and negotiate Contract review and negotiation Time Feedback on services and requirements for renewal / re tender Handover after contract in place Category strategy and approach Time Regular supplier performance reviews Supplier non-performance and Improvement plans/activities Process improvements and operation efficiencies

£m No IT Category Overview TBC% Information Technology Hardware (£) Software (£) Telecoms (£) Services (£) Consumables, Data, Desktop Hardware, Hosting Services, Peripherals, Storage Hardware Infrastructure, Applications, Security Collaboration, Communications, Data Network, Voice, Telecoms Consultancy, Development and Testing, Hosting, Resellers, Managed services Insert overview of category spend breakdown by region and supplier Top IT Supplier Spend Information Technology Supplier Category 2014 spend 2015 spend Contract Total £m Annual spend IT spend by region IT spend by region No suppliers TBC% of total spend The Top 10 IT suppliers account for TBC% of the total IT spend

Savings Delivery FY 2014/2015 Top Projects FY 2015/2016 Top Projects Project Name Savings Reduction / Avoidance Description Status FY2014/2015 FY2015/2016 FY2016/2017 FY2017/2018 FY 2015/2016 Top Projects Project Name Savings Reduction / Avoidance Description Status FY2014/2015 FY2015/2016 FY2016/2017 FY2017/2018

Top Hardware supplier spend IT Category Strategy: Hardware £k Annual spend No suppliers Category Overview Top Hardware supplier spend Annual spend Contract expires Strategic approach Desktop PCs and Laptops Printers Peripherals Data Centre and network Hosting Server technology Storage technology (Cloud) Spend by region Hardware share of IT total spend – TBC%

Top Hardware supplier spend IT Category Strategy: Software £k Annual spend No suppliers Category Overview Top Hardware supplier spend Annual spend Contract expires Strategic approach Desktop software Office Productivity Antivirus Licence models Software as a service Smarter working Software asset management Cloud Citrix Mobility MDM Spend by region Software share of IT total spend – TBC%

Top Hardware supplier spend IT Category Strategy: Telecoms £k Annual spend No suppliers Category Overview Top Hardware supplier spend Annual spend Contract expires Strategic approach Data Leverage Market rate reductions effectively Voice Tactical renewals IP Telephony Mobile and Conference Collaboration Mobile Tablets and Smart devices Spend by region Telecoms share of IT total spend – 20%

Top Hardware supplier spend IT Category Strategy: Services £k Annual spend No suppliers Category Overview Top Hardware supplier spend Annual spend Contract expires Strategic approach Consultancy Project Management resource IT Consultancy Resellers Rationalisation and improved reporting Managed services Data centre hosting IT service desk other Spend by region Services share of IT total spend – TBC%

Market Overview Top supplier overview Hardware Software & Services Focus on more expensive mobile devices and a more frequent update/upgrade is changing the way hardware is purchased Suppliers moving from hardware models with low % mark up to a focus on supporting Infrastructure as a service model (HP) Consumerisation of IT – employees often own and are using more powerful devices than employers are able/willing to provide and more willing to use these in the work environment PC sales are in rapid decline with Tablets and Multi-functional device use increasing Apple IPad growth is stagnating with cheaper alternatives thriving. Supplier Market update Insert supplier logo increasing Software & Services Suppliers continue to explore new revenue streams outside of traditional products with a focus on service and managed services Move towards OPEX models and leasing to avoid costly upgrades Growing influence and acceptance of Cloud based solutions and Software as a service Majority of suppliers are moving to cloud based solutions Telecoms Very fast pace of change with network capacity increasing year on year driven by a combination of consumer demand and legislation Move from traditional voice to VOIP services and resulting impact on increased data No truly global player in terms of global mobility Impact of smart devices can be seen in the increasing use of mobile data Consolidation within the mobile carrier market (BT/EE, O2/Three) EU legislation continues to drive down EU roaming charges

Top IT Procurement projects pipeline Status Forecast spend FY15 FY16 FY17 Q2 Q3 Q4 Q1