Introducing Carol James Asst. Physical Arrangements Trading Post Management

Stages of Team Development

Learning Objectives By the end of this session, you should be able to: Develop the ability to recognize the stage of development associated with a team Understand the characteristics of each of the four stages of team development Understand the concepts of productivity and morale and how they relate to the four stages of team development

Stages of Team Development

Eager, high and unrealistic expectations Anxiety about how players will fit in Unsure about demands being placed on them Unclear about expectations, rules, roles &goals High dependence on the leadership figure for purpose and direction Stages of Team Development – Forming Enthusiasm / Morale LowHigh Skill Level / Productivity Team morale is high Team productivity is low

Clear factions have formed within the team Morale is low Difficulty working together Frustration Negativity Communication breakdowns Dissatisfaction with leadership Stages of Team Development – Storming Enthusiasm / Morale High Low Skill Level / Productivity Team morale is low Team productivity is low

Attitudes and morale are improving Willingness to share responsibility and control Euphoric, positive feelings Valuing the differences among themselves Start thinking “we” rather than “I” Increased commitment to purpose, roles, goals, and working together Stages of Team Development – Norming Enthusiasm / Morale High Low Skill Level / Productivity Morale and productivity is improving

Sense of pride and excitement in being part of a high-performing team Primary focus is on performance Purpose and goals are clear Commitment to continuous improvement Communication is open Leadership is shared Confidence to control of performance / destiny Stages of Team Development – Performing Enthusiasm / Morale High Low Skill Level / Productivity Team morale is high Team productivity is high

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Models for Success “Forming”

“Storming”

Models for Success “Norming”

Models for Success “Performing”

My Story

Stages of Team Development

Create a story to illustrate the stages of team development. The story may be based on a patrol member’s experience, or a historical event, or some popular TV show. The story should clearly illustrate the different stages. Patrol Activity

Team Development The stages enable us to anticipate what a team is likely to go through. The stages enable us to use appropriate strategies to smooth the progress of a team as it evolves.

Team Development Different teams may proceed through different stages at different speeds. Members of a team should avoid making self-fulfilling prophecies about how long each stage will last.

Team Development A team may sometimes regress to an earlier stage. It is possible for a team to be in different stages with respect to different aspects of its vision.

Summary As a result of this session, do you: Recognize the stages of development associated with a team Understand the characteristics of each of the four stages of team development Understand the concepts of productivity and morale and how they relate to the four stages of team development

Thank You!