Polycom ConfidentialUnder NDA until announcedrev 1.0 VSX CP VSX 7000 Product and Warranty VSX 7000 Includes –VSX 7000 system Codec Subwoofer Remote control Microphone –Warranty: 1 year hardware (return-to-factory), 90 day software –Plus…one year of software updates and upgrades (feature enhancements) and 1 year telephone help desk support Customers can select a higher-level of service at very attractive pricing, particularly for multi-year agreements After the 1 st of year of Service expires, customers may: –select a higher level of service –renew their existing Service Plan –purchase software upgrades on a ‘per release’ basis

Polycom ConfidentialUnder NDA until announcedrev 1.0 VSX CP Service and Support Price Value Premier Plus Premier Support PLUS On-site Support (Next Day) Premier Standard Support Plus – Advance Parts Replacement Customers can purchase a higher level of service from their channel partners at very attractive pricing, particularly for multi-year agreements. Standard Tech Support (9x5) Escalation Support Return-to-factory Parts Replacement SW Updates & Upgrades

Polycom ConfidentialUnder NDA until announcedrev 1.0 VSX CP Service Pricing Note: Distributors can pass on any part of their discount to their 2 nd tier resellers, as they wish.

Polycom ConfidentialUnder NDA until announcedrev 1.0 VSX CP Highlights - VSX 7000 Services New Pricing for Premier/Premier Plus is now extremely competitive and includes upgrades –Sell Premier or Premier Plus with every product purchase Polycom Offers Choice of Service Implementation: –Partner Branded Service, or –Resell Polycom Branded Service Sell 3 year Service packages at time of purchase –Significant discount on 3 year purchases –Increased Revenue/ Margin –Creates Longer Term Commitment with Customer –Improves Customer Satisfaction