3. Complete the new customer information and click Next. Adding a Reseller-of-record when creating a new customer

4. On the select offer screen, after you’ve selected the subscription and number of seats, under partner information click edit. Note: When creating a new customer, the partner information defaults to the 2-tier partner until changed. Adding a Reseller-of-record when creating a new customer

5. Enter the Reseller’s MPN ID. Click Check ID, and it will be checked to ensure it is a valid ID. Click OK. Adding a Reseller-of-record when creating a new customer

6. On the select offer screen, verify that that Reseller-of-record information is listed and correct. Click Next.

7. On the review and submit screen, the Reseller-of-record will also be listed. Click Submit. Adding a Reseller-of-record when creating a new customer

8. On the confirmation screen, the Reseller-of-record will also be listed. Click done. Adding a Reseller-of-record when creating a new customer

10. Select a customer from the list so that it is highlighted and then click Manage subscriptions and add-ons Adding or changing a Reseller-of-record on an existing subscription

11. Select a subscription from the list and then under Partner information click add. Adding or changing a Reseller-of-record on an existing subscription

12. Enter the Reseller’s MPN ID. Click Check ID, and it will be checked to ensure it is a valid ID. Click OK. Adding or changing a Reseller-of-record on an existing subscription

13. This screen confirms that the Reseller-of-record information has been processed. Click Close. Adding or changing a Reseller-of-record on an existing subscription

14. The added or updated Reseller-of-record information now appears next to the subscription. Adding or changing a Reseller-of-record on an existing subscription

16. Adding a Reseller-of-record on a new subscription Select a customer from the list so that it is highlighted and then click Add new subscription.

17. On the new subscription screen, after you’ve selected the subscription and number of seats, under partner information click edit. Note: When creating a new customer, the partner information defaults to the 2-tier partner until changed. Adding a Reseller-of-record on a new subscription

18. Enter the Reseller’s MPN ID. Click Check ID, and it will be checked to ensure it is a valid ID. Click OK. Adding a Reseller-of-record on a new subscription

19. Back on the new subscription screen, verify that that Reseller-of-record information is listed and correct. Click submit.

20. Adding a Reseller-of-record on a new subscription On the confirmation screen, the Reseller-of-record will also be listed. Click done.

21. The Reseller-of-record information appears next to new subscription. Adding a Reseller-of-record on a new subscription