1. The Evolution of a ResNet Program David Futey ResNet Organization June 26, 2007 Where is your program headed?

2. Overview Set the stage  Wondering thoughts in the office Where does our program go from here? Relevance & Realization The overriding question(s) The Pyramid Scheme My take on it from a ResNet perspective Your take

3. The Wonderer... My positioning in the department/institution Where are we as an IT area? Available resources for growth Department interest Institutional IT landscape/Institutional interest Institution perspective Projecting where is student IT services headed What is the driver(s)?

4. Revelance and Realizations Trying to not become an artifact

5. The overriding questions... What do you want the student experience to be? What is the student's experience?

6. Maslow's Pyramid Self Actualization Needs  Reach the potential Ego Needs  Competence and recognition Social Needs  Belonging Security Needs  Stability and consistency Physiological Needs  The basics Abraham Maslow, 1943

7. Initial Areas Program Service Support Utility

8. ResNet Pyramid Integration with Academic Services/Residence Life Education/Acceptance Security and Policy Support Structure(s)‏ Infrastructure/Development David Futey, 1999, 2007

9. So Where Do You Want To Be? Stuck at the station Crossing New Bridges OR

10. What are your challenges? What have been your solutions? What is your future? Assessing/Maneuvering  Relationships  Institutional values  Institutional direction  Institutional structures Managing  Politics  Perceptions  Influence Leading from the bottom Set plan/set a course