1. 44 Shore Vista Rochester, NY 14612 585-227-0308 www.SuccessBuildersLLC.com Developing Leaders The SuccessBuilders LLC Approach

2. 44 Shore Vista Rochester, NY 14612 585-227-0308 www.SuccessBuildersLLC.com Tactical Strategic Complexity Frontline Staff Individual Contributor First Level Supervision Mid Level Manager Senior Level Leader Executive Care of the Customer & Colleague Care of the Employee: Managing Others Care of the Workforce: Managing Managers Care of the Organization: Managing a Function Concern for the Future: Leading the Business

3. 44 Shore Vista Rochester, NY 14612 585-227-0308 www.SuccessBuildersLLC.com Tactical Strategic Frontline Staff Individual Contributor First Level Supervision Mid Level Manager Senior Level Leader Executive Generic, organization- based curriculum Customized, tailored experiences and coaching

4. 44 Shore Vista Rochester, NY 14612 585-227-0308 www.SuccessBuildersLLC.com Tactical Strategic Customer Focus (Internal and External) Interpersonal Savvy Managing Complexity Technical Expertise ) Generic, organization- based curriculum Customized, tailored experiences and coaching Creating the Future Leading Cross Organizationally Leading the Future and in the Community Personal Excellence Orientation and on- boardingOrientation and on- boarding Technical sophisticationTechnical sophistication Quality systems and quality managementQuality systems and quality management TeamworkTeamwork Project managementProject management Accomplishing through Others Delegation, feedback, coaching Delegation, feedback, coaching Conflict management Conflict management Team building and leadership Team building and leadership Business acumen Business acumen Prioritizing and decision making Prioritizing and decision making Budget /resource management Budget /resource management Hiring, staffing, identify & development talent Hiring, staffing, identify & development talent Work and project planning Work and project planning Collective Success / Dynamic Stability Strategic thinking and planning Strategic thinking and planning Creating and building culture Creating and building culture Leading for innovation Leading for innovation Writing and presentation skills Writing and presentation skills Courage and command skills Courage and command skills Coursework Mentoring & Coaching

5. 44 Shore Vista Rochester, NY 14612 585-227-0308 www.SuccessBuildersLLC.com Developing Leaders The SuccessBuilders LLC Approach