1. Len Hearnden Manager Safety, Operations & Infrastructure Europe 2.2 Volcanic Ash Eyjafjallajokull Eruption Airlines dealing with crisis - the IATA role

2. Severe eruption – 14 April Airspace closed 15 - 21 April US$1.8 billion in losses 10 million passengers stranded Cargo trade halted Eyjafjallajokull Erupts

3.  IATA’s Crisis Center: re-open airspace  Information to members  Liaison with European governments, EC  IATA’s lobbying role:  Special ICAO Council meeting  UK NATS, ECTL, EASA, EC and manufacturers  IATA’s tactical role: 24/7 support  Eurocontrol CFMU IATA’s Actions

4. Airlines all have operations control centres although they do vary in size and tehcnical capabilities This one is actually American Airlines in Dallas which is well equipped Some will also have TV news available such as CNN Pictured here is the Eurocontrol team during the volcanic crisis

5. No Fly Zone = red 18.4.2010 No Fly Zone = black 19.5.2010 Improvement over time

6. Volcano Ash Advisory Centers

7. Delegate operational decisions to airlines/pilots Move toward approach used by rest-of-world Develop better volcanic ash operational procedures This is already done when it comes to major thunderstorm activity which is more dangerous What needs to be done? EU Transport Ministerial meeting – 24 June Airlines wanted agreement for option 2 but it was not forthcoming

8. Accelerate Single European Sky (SES) implementation Not just the 2012 targets ICAO procedures/guidance/coordination needed Devise procedure to measure ash concentration Determine safety levels in volcanic ash contaminated airspace So long as decision-making rests with governments Involve airlines in airspace decisions Supplement VACC model w/ data from test flights and pilot/maintenance reports Refine and harmonize various VAACs models What needs to be done?

9. 9 Collaboration is KEY ICAO States State Aviation Organisations CIVIL / Military European Commission Airspace Users Service providers Aerospace industry Standardisation-Bodies Research and development organisations