1. Volcanic Ash Crisis 2010 Seminar Belgrade, 7 th September 2010 INFORMATION SHARING IN VA CRISIS European Organisation for the Safety of Air Navigation Cruz García EUROCONTROL/CFMU Network Operations

2. Information Sharing Information Sharing Procedures and Tools To take into account ATM Boundaries What next? Crisis INFORMATION SHARING IN CRISIS

3. VAAC/L - Info CFMU - VAAs & VAGs - Shape file to CFMU - Teleconference VAAC/T - Info CFMU - VAAs & VAGs - Teleconference IMO - Info VAAC London & ISAVIA - Teleconference - SIGMETs FMPs - ATFCM measures - Teleconference MWO s SIGMETs NOF s NOTAM s AOs Teleconf VOLCANIC EVENT CFMU - AIMs - Teleconference - VA CFMU chart - NOP Portal OPS Aviation General public & Press Management stakeholders Whom … Airlines + ANSP Military Airports Information Sharing Information Sharing Procedures and Tools To take into account ATM Boundaries What next? Crisis INFORMATION SHARING IN CRISIS Context Content Audience Owners IS in crisis Magnitude CNL Airspace 11S VAACANSPsCFMU VOLCEX & Contingency plan

4. Information Sharing Procedures and Tools To take into account ATM Boundaries What next? Crisis INFORMATION SHARING IN CRISIS 1.NOP Portal 2.Other OPS - CFMU tools 3.Other EUROCONTROL means 4.All involved

5. central information sharing overview of European ATM –applications, –manual input information difficulties ? –new release, –training OPS staff –Adequacy of the tool – true stress testing in all senses successful ? –number of hits - on the spot performance increase INFORMATION SHARING IN CRISIS NOP PORTAL CFMU Network Operations Portal (NOP) https://www.cfmu.eurocontrol.int/PUBPORTAL/gateway/spec/index.html https://www.cfmu.eurocontrol.int/PORTAL/gateway/spec/index.html https://www.cfmu.eurocontrol.int/PUBPORTAL/gateway/spec/index.htmlhttps://www.cfmu.eurocontrol.int/PORTAL/gateway/spec/index.html 13.5 million hits in one day!

6. Lessons learned - AOs INFORMATION SHARING IN CRISIS Teleconferences chaotic and unmanageable Teleconferences not secure Uncertainty regarding periods of closure NOP Portal pushed to limits Reading of NOTAM, SIGMET, NOP, etc. E-mail help line Airline Representative associations

7. Information Sharing Procedures and Tools To take into account ATM Boundaries What next? Crisis INFORMATION SHARING IN CRISIS GOALS Complete Relevant Up to date Immediate Validated Consistent Easy to access Correct Focused Support to crisis but REALITY Not all / Too much Urgency, frequent changes Outdated Contradictory Dispersed Different audiences Cost Power of Information

8. Information Sharing Procedures and Tools To take into account ATM Info What next? Crisis INFORMATION SHARING IN CRISIS

9. Added value –Information sharing facilitator between all partners –Multilateral information –Uncertainty decrease Early warning – issue information on volcanic ash activity On request of national ATC providers : CFMU applies measures Facilitate information exchange – NOP Portal, teleconferences, etc. Publish charts to assist NO FLY ZONE decision ATFCM info: –AD affected by VA cloud –AS affected by VA cloud  Routes –Flow scenarios  RAD measures  Route structure Assistance to unexpected circumstances –FPL assistance –Actual demand/capacity situation –Information sharing –…–…

10. Information Sharing Procedures and Tools To take into account ATM Boundaries What next? Crisis INFORMATION SHARING IN CRISIS

11. Alert : Icelandic MWO  VAAC  CFMU  Crisis Cell –E–Ensure a prompt dissemination MWO/SIGMET NOF/NOTAM NOP Portal VAA Ash conc. Information exchange : teleconferences … –E–Ensure CDM and ATFCM processes Information : VAAC –E–Ensure a centralised access Measures : States  CFMU –E–Ensure integrated view and best CFMU service –F–Facilitate an harmonised approach INFORMATION SHARING IN CRISIS

12. Context Stakeholders Focus Content Process Tools European NetworkAnalysis & and Dialogue Accesibility and Integration INFORMATION SHARING IN CRISIS All stakeholders contribution Roles and responsibilities Time

13. DREAMS Regulation/harmonization Taxonomy Avoid duplications – reference and connection to source Interconnectivity Technology - tools Processes Human INFORMATION SHARING IN CRISIS

14. Working on … EVITA INFORMATION SHARING IN CRISIS

15. Dynamic Display of VA

16. INFORMATION SHARING IN CRISIS Dynamic Display of VA Airports

17. INFORMATION SHARING IN CRISIS Dynamic Display of VA Airspace

18. INFORMATION SHARING IN CRISIS Dynamic Display of VA Flight Planning Support

19. INFORMATION SHARING IN CRISIS Dynamic Display of VA 3D Profile

20. THANK YOU!