1. Dan Harper – Sr. Manager, Channel Management
IAUG
Dan Harper – Sr. Manager, Channel Management

2. Integrate & Accelerate
Continue Flexible Paths to Avaya Aura Integrated Solution Maximizes Past and Future Investments
Integrate & Accelerate
Benefits
Accelerate Collaboration for specific users (Flare, Mobility, Video, new SIP Phones)
Retain and extend existing investment
Upgrade to R7.5 for rich SIP peering & Support
Technology
Refresh
Benefits
Refresh EOL
Collaboration, new phones for all users
Match product fit for path Avaya Aura (mid-large) or IP Office (small – mid)
Investment protection commercial offers
Upgrade
& Evolve
Benefits
Upgrade to R7.5
for Support
Gradual evolution
Consolidation
Keep user experience
Mission Critical Contact Center NES CC to AACC (AML)
© 2009 Avaya Inc. All rights reserved. 2

3. Flexible Promotions for each Strategy
Upgrade
& Evolve
Integrate
& Accelerate
Technology
Refresh
CS1000 Evolution Promotion
Collaboration Server for CS1000 Promotion
Triple 7 Promotion
ASIPP – Avaya Software Investment Protection Program
© 2009 Avaya Inc. All rights reserved. 3

5. Avaya Aura Solution for Midsize Enterprise (aka Collaboration Pack/Server)

6. Avaya Aura® Solution For Midsize Enterprise
UC Applications “In-a-box”
Avaya Aura® Session Manager
Avaya Aura® System Manager
Avaya Aura® Presence Services
Avaya Aura® Application Enablement Services
Communication Manager Utility Services
Avaya Aura® Communication Manager and Communication Manager Messaging
Avaya Aura® System Platform
Avaya Aura® Solution for Midsize Enterprise
Uses System Platform technology
Avaya Common Server
Target 250 to 1000 users,
10’s of locations
Single path
install, fast, less costly
Utility Server including Enterprise Directory Server
Secure remote monitoring (SAL)
Midsize enterprise now has all the large enterprise benefits of Avaya Aura platform at the core
Key applications virtualized to a single server are noted on the left. Each of these applications maintains the same capabilities as when running on separate servers. In fact it is the same license bundles found in standard and enterprise editions.
Avaya Aura Solution for Midsize Enterprise is a single server, end-to-end solution that streamlines Unified Communications roll-outs. It enables businesses to rapidly enhance staff productivity and to offer differentiated customer service with powerful applications. Leveraging System Platform virtualization technology, Avaya Aura Solution for Midsize Enterprise also simplifies management and lowers energy costs.
Installation: single path, fast and less costly than installing everything separately. Adds simplicity of administration
Such as putting in IP addresses once, consolidated single form for initial install (all IP addresses)
Services: fully training on System Platform environments.
Key features
Unified communications applications including telephony, voice messaging, basic conferencing and presence.
Integrated system management suite
Resiliency delivered with secure remote monitoring for reliable performance
Local redundancy (LSP) with dual processors & multiple hard-drives
Scale: users, up to 250 locations
Green: saves 66,000 pounds/yr in CO2, up to 51% less energy than Cisco
Industry-leading low unified communications price (15% - 22% less than key competitor)
The grey boxes define the target audience as well as some of the benefits of this solution
250 – 1000 users
Less complex, quicker turn-up, less support needed for system management/expansion
CM Messaging
300 agent Contact Center
High Availability (New with 6.2)
Basic Configuration 6 6

7. Avaya Aura® Solution for Midsize Enterprise Greenfield
SIP and H.323
Endpoints
Simple: embedded applications, virtualized environment
Cost Effective: installation is 60% faster on the single server than the suite of applications done separately*
Green: green thumbprint, energy efficient
This is an example configuration for a greenfield customer.
Endpoints are typically using SIP, however gateways increase support for H.323, digital and analog devices
Avaya Aura Conferencing scales audio, web and video conferencing
Midsize Enterprise r6.1
with integrated application suite
H.323 or SIP Trunk
G430 Gateway
Avaya Aura® Conferencing Standard Edition 6.0
* Current findings

8. Avaya Aura® Solution for Midsize Enterprise 3rd party PBX
SIP and H.323
Endpoints
Comments
Purpose: Optimized environment for collaboration leveraging Avaya Aura core platform.
Advantages: all-in-one box, single management platform, advanced collaboration tools.
Embedded applications, virtualized environment, green thumbprint
Installation is 60% faster on the single server than the suite of applications done separately*
Target users, 10’s of locations
Keep in mind, this is a high level view. The focus here is on what you need to know to successfully speak to and deliver a Collaboration Server pilot environment for customers.
I would point out a few things:
. Enterprises can have pre-existing Avaya Aura Session Manager in the core. In that case, they would need to configure the Collaboration Server, which also contains s Session Manager, to determine which enables the single dialing plan & routing.
. We recommend a H.323 trunk between the Communication Manager production environment and the Collaboration Server pilot environment. A customer could if they wanted to set up a SIP trunk between CS and CM, but video would not go through successfully across the two environments, although the audio portion of the call would go through -- even on video endpoints. Note with the H.323 trunk connection, you will get standard def video resolution when calling from a CS endpoint to a CM endpoint, and vice versa.
. There could be an RMX video bridge hanging of off That would work.
Midsize Enterprise r6.2
with integrated application suite
OPTIONAL:
3rd party PBX
H.323 or SIP Trunk
G430 Gateway
Avaya Aura Conferencing

9. Avaya Aura® Solution for Midsize Enterprise Connect to video, bolt-on to PBX
SIP and H.323
Endpoints
SIP/H.323/Analog/ Digital Endpoints
Comments
Connect: logical migration path to SIP for the midsize customers with H.323, bolt-on to other PBX’s
Expand: establish an environment to experience HD video & wideband audio endpoints firsthand, along with advanced collaboration
Mobility: add Avaya one-X Mobile or one- X Communicator for remote workers
This is a high level view.
Enterprises can have pre-existing Avaya Aura Session Manager in the core. In that case, they would need to configure the Midsize Server, which also contains a Session Manager, to determine which enables the single dialing plan & routing.
Bolt-on can be from Avaya Aura Communication Manager version 3.1.5, , and 6.x
Video can be added and either an H.323 trunk to the existing PBX, or a SIP trunk.
Midsize Enterprise r6.2
with integrated application suite
Gateway
H.323 Trunk
CM (or 6.x)
G430 Gateway
Avaya Aura® Conferencing Standard Edition 6.0

10. SIP/UNIStim/Analog/ Digital Endpoints
Avaya Aura® Solution for Midsize Enterprise CS1000 scenario
SIP and H.323 Endpoints
SIP/UNIStim/Analog/ Digital Endpoints
Comments
Purpose Establish a trial environment to experience HD video & wideband audio endpoints firsthand
Telephony Voice calls can be made between all endpoints.
Video A CS video endpoint can make a point-to-point call to another CS video endpoint.
Conferencing On-demand conferencing can be initiated from any CS endpoint. All video endpoints can participate in group conferences. Group dial-in conferences can be hosted by AAC on either system.
Current video endpoints on the CS100 can’t make video calls to video endpoints on the Collaboration Server. In the product roadmap, CS1K 7.5 will support the SIP version of one-X Communicator in 2011.
CS1000 R7.5+
Midsize Enterprise r6.2
with integrated application suite
SIP Trunk
G430 Gateway

11. Avaya Aura Enabling Collaborative Communications with CS1000

12. Enables BYOD with Collaboration capabilities for CS 1000
Collaboration Pack for CS Get started with Avaya Aura CS 1000 Integrated Solution Path
Collaboration Pack
for CS 1000
Enables BYOD with Collaboration capabilities for CS 1000
A complete turnkey solution for rapid deployment
Advanced user applications that support remote and mobile workers
Ease and flexibility to support BYOD strategies and rollouts
Integrated with CS 1000 desktop phones, rich peering features, shared presence, shared messaging
April 16,
2012
Integrated Solution
© 2009 Avaya Inc. All rights reserved. 12

13. Supported Configuration for Converged User
Integrated with CS 1000 desktop phones for single number reach and dial out, rich peering features, shared presence, shared messaging
PSTN
CallPilot
Collaboration Pack for
CS 1000
SIP or PRIs
Avaya Aura ME6.2
G430 or G450 gateway
CS 1000 Rls7.5
SIP
SIP
SIP
One-X Mobile (SIP) for iOS
Converged user =
CS1K registered phone twinned with Collaboration Pack registered soft clients
39xx
Current capacity is 1,000 users for the Collab Pack.  Expect it to grow to 2,400.  If need to scale larger than that, which is a great problem to have, separate servers can be deployed.
HA available with 6.2 – now in CI.
Improved SIP Peering in R7.5 timeframe
Basic Call, Hold / Retrieve, CLID (calling, connected) / CLIR, Name (calling, connected) Presentation / Restriction
MWI (originally called / redirecting number, redirection reason), Call Forward (all, busy, no answer), Call Transfer
Loop Avoidance
Ad Hoc Conference
CallPilot on CS1K side can continue to offer voice mail to all clients – including MWI (pending client support)
Avaya Aura Presence Services can provide telephony presence for CS1K clients (network wide)
39xx 3G
Flare Communicator for iPad, Windows
11xx (also 12xx)
11xx
(also 12xx)
© 2009 Avaya Inc. All rights reserved.

14. Collaboration Pack for CS 1000: What is Included
Clients
User Licenses
50 Flare Communicator for iPad or one-X Mobile SIP iOS
50 one-X Communicator (incl. in UCAI entitlement)
50 users Enterprise Edition
Infrastructure
Professional Services
OPTIONAL Avaya Professional Services
APS Implementation with CS 1000 Integration
Easy to Add Phones, AVCS, and APS a la carte menu
Avaya Aura® Solution for Midsize Enterprise or Communication Manager Server
Avaya G430 or G450 Gateway
Support
Upgrade Subscription
Support Advantage
1, 3 or 5 year contract lengths
Upgrade Advantage built in upgrade subscription protection

15. Accelerating Collaboration
Avaya Aura for CS 1000 CS 1000 customers can invest in their solution with confidence
Avaya Aura® CS 1000 Integrated Solution
Start now Collaboration Pack for CS 1000
Accelerating Collaboration
Delivering increased customer value with release 7.5, 7.6 and beyond
SIP Consolidation, endpoints and applications
Continuing Roadmap
Retain phones and add capabilities
Credit for existing application investment
Continue to Sell & Expand
Investment protection

17. Reference Architecture & Avaya Session Border Controller

18. The Benefits of a Reference Architecture
Allows a known reference configuration to speed time to market in the short term (faster deployment) and . . .
Reduce support costs in the long term
Installation wizard provides basic configs to minimize configuration for known entities
Overall lower risk and cost
Regularly tested solution with multiple software iterations

19. Functions Inside the Network Interface to External Network
SM & SBC are Partners for Session-Based Communications
PSTN
SP MPLS Core
SP MPLS Edge
Session Manager:
Functions Inside the Network
Application Integration
SIP Server Load Balancing
Centralized CAC / CDR
Centralized Policy – LCR, Time of Day, SP Arbitrage
Core Signaling and Media Control
External Policy Interfaces (Dev. APIs)
User Relation Element (URE) / SIP Registrar for Subs
SIP Adaptations (Numbering, Normalization)
Simplified Numbering Plan Administration
System Wide Survivability
Enterprise Demarc
SBC:
Interface to External Network
Border Signaling and Media Control
Edge Normalization
DoS and DDoS Mitigation
Intrusion Detection / Prevention
Topology Hiding
Media Anchoring
Network Address Translation (NAT)
Facilitate Internet Border Access / Fed
Remote Worker, Agent, Video
Session Replication (Edge Call Recording and Lawful Intercept)
Enterprise CM
SIP
Trunk
APP
Session Manager
APP
APP
APP

20. Configuration 1 – SM with centralized trunks Incoming calls are directed to the SBC, which forwards the calls to SM. SM routes the calls to the appropriate destination. Outbound calls are directed from the Access Element PBX’s to SM for call routing.
Application
Application Platform MM MX
App
App VP
System Manager CM
Service Providers
Avaya AuraTM Core
Session Manager
Session Manager
Session Manager
SBC
Connection
SIP
Trunks
Data Centers
Avaya AuraTM SBC or
Acme Packet SBC
B5800
o o o
Avaya one-X®
endpoints
SBC
o o o
NOTE: B5800 SBC only required for primary SIP trunks, not failover trunks.
Service Providers
Access
Avaya CM or CS1000
3rd Party PBXs
3rd Party
endpoints

21. Configuration 2 – CM/CS1000 with centralized trunks This configuration applies to CM R5.2.1 and later releases, and applies to CS1000 R6 and later. Customer has a small number of large CM’s and has not purchased SM. Note: configuration 2 is only applicable when no SIP applications are deployed in the environment. If any application interfaces to CM/CS1000 using SIP, then Session Manager must be added to the configuration, and the customer deploys configuration 1. Applications that interface with CM via a non-SIP protocol (e.g. PRI or QSIG) are acceptable.
Service Providers
Connection
SIP
Trunks
Many customers have a single, large PBX, see value in shifting from TDM trunks to SIP, and have a very fast ROI calculation. As a step in the evolution from a PBX architecture to the Avaya Aura architecture, a customer may want to deploy a SBC and convert to SIP trunks as fast as possible. Configuration 2 supports these customer’s needs.
SBC
Avaya AuraTM SBC or
Acme Packet SBC
o o o
Avaya CM or CS1000
Standalone
Access

22. Configuration 3 - SMEC deployments
SBC on SP end only, which can be from any vendor (not just Acme Packet).
The SP might host multiple customers on a single SBC instance.
A customer may own an SBC on their premise. It is allowed, but not required.
Service Providers
SBC
Connection
SIP
Trunks
Configuration 3 is for the Small and Medium Enterprise segment. While the arguments for a SBC apply, the realities of this market segment demand that a least cost approach is supported. While an SBC can be deployed on the customer premise, it is not required.
o o o
Access
IP Office,
BCM or SCS 22

23. What’s New? Avaya Acquires Sipera Systems SBC & SIP Security
Acquisition Close: October 4, 2011
Positions Avaya to meet growing demands of enterprise, SME, contact center SIP environments
Brings new Session Border Controller (SBC) capabilities to current Avaya offerings: Enterprise- focused UC/CC security, ease of implementation, extensibility, portability to other platforms
Enables Avaya to fulfill mission of providing the best in business collaboration by enhancing security, increasing implementation and management flexibility and extending unified communication and collaboration beyond the enterprise boundary
Fulfills Avaya’s approach of owning strategic intellectual property allowing us to innovate and speed time to market
R & D Resources
Technology Innovation
SBC
Security
Sales and Marketing
Services
Viper Lab

24. Avaya Session Border Controller for Enterprise Features
RFC 5853 SBC Functions SIP Trunks Only
Media Traffic Management
Topology Hiding
Avaya SBCE: SIP trunks up to 2,000 sessions
Fixing Capability Mismatches
Maintaining SIP-NAT bindings
Access Control
Protocol Repair
Inter-working

25. Avaya SBCAE: Comprehensive UC Security
Avaya Session Border Controller Advanced for Enterprise is more than an SBC
Define Security
Assess Posture
Implement Measures
Manage Compliance
Comprehensive Real-time UC security
The Avaya SBCAE product is designed to address the new security requirements directly, and to make proactive security planning very simple and easy.
You can think of the Avaya SBCAE as combining an entire application-layer security architecture for VoIP and UC in a single appliance.
For example, the Avaya SBCAE does VoIP firewalling, policy enforcement and session border control. It scans traffic and enforces policies and conduct signature-based intrusion prevention. It detects traffic and packet anomalies and blocks or corrects them. It can conduct full encryption for an application-layer VPN to any supporting end point. If you need to monitor, log or archive communications, the Avaya SBCAE can selectively fork both the signaling and media of specific applications, without affecting any other traffic in the communication stream.
Thanks to the Avaya SBCAE architecture, it can conduct all these functions with no impact on the VoIP or UC communications performance.
Avaya SBCAE: Comprehensive UC Security
© 2011 Sipera Systems, Inc. All Rights Reserved.

26. Avaya Aura Pre 6.3 – SIP & Mobile Endpoints
Messaging
Conferencing
Presence
Services
Communication
Manager
Avaya Aura®
Avaya one-X® Client Enablement Services
Today SIP endpoints outside of the enterprise must rely on an VPN client and VPN concentrator.
VPN concentrator
Proxy
Internet
Internet
Data
Cellular
Voice
Avaya one-X®
Communicator SIP
Windows and MAC
Flare Communicator
iPad and Windows
Avaya one-X
Mobile SIP iOS
Avaya one-X® Mobile
RIM – Android - iPhone
VPN client required on Device

27. Avaya Aura 6.3 – SIP & Mobile Endpoints
Messaging
Conferencing
Presence
Services
Communication
Manager
With SM 6.3 SIP endpoints can register through an SBC and receive full AST features. No more VPNs needed
Avaya Aura®
Avaya one-X® Client Enablement Services
SBC
Proxy
Internet
Internet
Data
Avaya SIP Phones
Cellular
Voice
Avaya one-X® Mobile
RIM – Android - iPhone
Avaya Desktop
Video Device
Avaya one-X®
Communicator SIP
Windows and MAC
Flare Communicator
iPad and Windows
Avaya one-X
Mobile SIP iOS