2. About Us Welcome to GRAPPLE INFO SOLUTIONS PVT. LTD., upcoming BPO and Service provider for various IT enabled projects, Headquartered at Hyderabad in A.P., INDIA Welcome to GRAPPLE INFO SOLUTIONS PVT. LTD., upcoming BPO and Service provider for various IT enabled projects, Headquartered at Hyderabad in A.P., INDIA At GISPL, we develop innovative and creative products and services providing total communication and information solutions. Among a plethora of services, providing creative and innovative solutions for Business Process Outsourcing. At GISPL, we develop innovative and creative products and services providing total communication and information solutions. Among a plethora of services, providing creative and innovative solutions for Business Process Outsourcing.

3. Services GISPL projects difference is based on the utilization of a hybrid and unique service structure. GISPL projects difference is based on the utilization of a hybrid and unique service structure. Our customers benefit from the convenience of dedicated domestic project managers coordinating experienced offshore staff. This allows clients to enjoy the benefits of the most competitive pricing in the industry delivered with superior performance. Our customers benefit from the convenience of dedicated domestic project managers coordinating experienced offshore staff. This allows clients to enjoy the benefits of the most competitive pricing in the industry delivered with superior performance. GISPL projects employ innovative use of technology to solve customers’ unique problems. We strongly believe that we succeed when ours customers succeed. GISPL projects employ innovative use of technology to solve customers’ unique problems. We strongly believe that we succeed when ours customers succeed.

4. Mission Lower operating costs of customers by providing world class outsourcing services. GISPL accomplishes this by enhancing productivity by providing standardized and customized solutions to client requirement and by innovative delivery approaches by understanding the market scenario. Lower operating costs of customers by providing world class outsourcing services. GISPL accomplishes this by enhancing productivity by providing standardized and customized solutions to client requirement and by innovative delivery approaches by understanding the market scenario. GISPL mainly focus on customer satisfaction and maintaining good customer relationship and also on process improvements using corporate level benchmarks. GISPL mainly focus on customer satisfaction and maintaining good customer relationship and also on process improvements using corporate level benchmarks.

5. Vision Our vision is to grow into a leading Publishing services provider and a reputed BPO services company that provides reliable solutions to the industry. Accepting outsourcing projects, Data Entry projects, content writing and developing projects at various management levels. Our vision is to grow into a leading Publishing services provider and a reputed BPO services company that provides reliable solutions to the industry. Accepting outsourcing projects, Data Entry projects, content writing and developing projects at various management levels.

6. Values Respect Respect Excellence Excellence Integrity Integrity Team Player Team Player

7. Project Management Our Project Management works are based on the information provided; they take full responsibility to ensure that all aspects of the production cycle are managed effectively. Their responsibilities include setting schedules, hiring, monitoring the progress of titles, and effectively communicating with, the technical staff. Our team of Project Manager’s is well trained and experienced in typesetting Industry. Our Project Management works are based on the information provided; they take full responsibility to ensure that all aspects of the production cycle are managed effectively. Their responsibilities include setting schedules, hiring, monitoring the progress of titles, and effectively communicating with, the technical staff. Our team of Project Manager’s is well trained and experienced in typesetting Industry.

8. Non Voice Processes GISPL has a Good workforce of highly qualified staff with experience in various tools used for Data Conversion and related services. GISPL has a Good workforce of highly qualified staff with experience in various tools used for Data Conversion and related services. With streamlined processes GISPL is able to meet the strictest of schedules while maintaining the highest quality. With streamlined processes GISPL is able to meet the strictest of schedules while maintaining the highest quality. The following Data Conversion are Managing at our end. The following Data Conversion are Managing at our end. HTML Conversion HTML Conversion JPEG or PDF to other format Conversion JPEG or PDF to other format Conversion

9. Voice Process GISPL has a Good workforce of highly qualified staff with experience in customer service Industry both Inbound and Outbound. GISPL has a Good workforce of highly qualified staff with experience in customer service Industry both Inbound and Outbound. With streamlined processes GISPL is able to meet the strictest of schedules while maintaining the highest quality. With streamlined processes GISPL is able to meet the strictest of schedules while maintaining the highest quality. Currently running a call center supporting a survey campaign for one of the leading media partner based out of UK. Currently running a call center supporting a survey campaign for one of the leading media partner based out of UK.

10. Our Active Clients Criterion Innovative IT Solutions PVT Ltd. Criterion Innovative IT Solutions PVT Ltd. Taj Group of Hotels Inc (Non-voice). Taj Group of Hotels Inc (Non-voice). RR Technologies RR Technologies With streamlined processes GISPL is able to meet the strictest of schedules while maintaining the highest quality. With streamlined processes GISPL is able to meet the strictest of schedules while maintaining the highest quality.

11. Hardware Details Computers - 20 Computers - 20 Printers - 1 Printers - 1 Scanners - 1 Scanners - 1 LAN availability LAN availability Restricted Online Facility Restricted Online Facility Along with the above mentioned hardware GISPL is equipped with one System Administrator. Along with the above mentioned hardware GISPL is equipped with one System Administrator.

12. Reach Us @ Address: Address: GRAPPLE INFO SOLUTION PVT. LTD., 2-1-502,503/2/A, Above Vishal Book Centre, UNIVERSITY ROAD, NALLAKUNTA, HYDERABAD. Contact: Contact: Ph. No: +91 40 65811739, +91 96662 78817 +91 96662 78817 Email: info@grappleinfosolutions.com Email: info@grappleinfosolutions.cominfo@grappleinfosolutions.com Website: www.grappleinfosolutions.com Website: www.grappleinfosolutions.com