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COMPANY PROFILE

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Presentation on theme: "COMPANY PROFILE"— Presentation transcript:

1 COMPANY PROFILE

2 Ritzy Techno Solutions Private Limited Call Centre and BPO Ritzy Techno Solutions Private Limited Call Centre and BPO General Introduction General Introduction Our Philosophy Our Philosophy Services Services Our Team Our Team Infrastructure Infrastructure

3 Introduction

4 Introduction Ritzy Techno Solutions is a professionally managed company which provides BPO, Technology, Data Services, Leads Generation & ITES services to it's clients. Ritzy Techno Solutions is a professionally managed company which provides BPO, Technology, Data Services, Leads Generation & ITES services to it's clients. Our mission is to provide win-win solutions to our customers and clients. Our mission is to provide win-win solutions to our customers and clients. We listen to our clients and customers. We listen to our clients and customers. We focus on client benefits to maximize process adherence and maximize service quality. We focus on client benefits to maximize process adherence and maximize service quality. Nothing is too obvious for us and we pay full attention to even the smallest details. Nothing is too obvious for us and we pay full attention to even the smallest details. Integrity, trust and respect for clients and individuals are our strengths. Integrity, trust and respect for clients and individuals are our strengths. Ritzy Techno Solutions Private Limited Call Centre and BPO Ritzy Techno Solutions Private Limited Call Centre and BPO

5 Ritzy Techno Solutions Private Limited Ritzy Techno Solutions Private Limited Ritzy Techno Solutions is a fast growing Kolkata based company which believes in delivering high quality and cost-effective data services. Ritzy Techno Solutions is a fast growing Kolkata based company which believes in delivering high quality and cost-effective data services. Our services range from Our services range from Web page Designing and Development Web page Designing and Development Technical Support Technical Support Surveys/Leads Generations Surveys/Leads Generations SEO SEO BPO (B2B and B2C) campaigns. BPO (B2B and B2C) campaigns.

6 Philosophy

7 Ritzy Techno Solutions Private Limited Ritzy Techno Solutions Private Limited Our Philosophy Our Philosophy Integrity and ethics in all that we do Integrity and ethics in all that we do Quality in our thoughts and actions Quality in our thoughts and actions Growth based on personal excellence Growth based on personal excellence Innovation through implementing ideas Innovation through implementing ideas Respect for clients, customers and colleagues Respect for clients, customers and colleagues Success through teamwork and teams skills. Success through teamwork and teams skills. Maintaining trust of the client. Maintaining trust of the client.

8 Services Offered

9 Ritzy Techno Solutions Private Limited Ritzy Techno Solutions Private Limited Services Offered Outbound Telemarketing Services Outbound Telemarketing Services Web-enabled customer care Web-enabled customer care Customer satisfaction surveys Customer satisfaction surveys Remote support Lead generation Web-page development.

10 Our Team

11 Ritzy Techno Solutions Private Limited Ritzy Techno Solutions Private Limited Our Team Our Team Ritzy Techno Solutions Private Limited has a team of highly experienced and dedicated professionals from different fields like Business process outsourcing, Knowledge process outsourcing, Technical, Survey and Leads Generating services. Apart from the core team Ritzy Techno Solutions Private Limited also has Hired help of Accountants, Lawyers and Hardware, Networking and Security Experts.

12 Infrastructure

13 Ritzy Techno Solutions Private Limited Ritzy Techno Solutions Private Limited Infrastructure We currently have 25 active seats for out-bound calling to go-live with 24 hours notice with a capacity to ramp up to 60 seats within 15 days of notice. Our IT Setup consists of: Intel Xeon Core2 Duo based server with RAID configuration to provide seamless data backup. 2 Mbps bandwidth Connectivity. Leased Line from Alliance. Complete managed voice solutions from TRUVOIP Best-in Class Audio Code Frontech headsets and dial pad Intel dual-core processor based workstations for enhances performance. VICI dial soft dialler (with Skype Resource Handling and Advance GUI with Asterisk Engine )

14 Ritzy Techno Solutions Private Limited Ritzy Techno Solutions Private Limited

15 Infrastructure (Manpower) We realize that our IT systems will need to be complemented by enthusiastic team members to deliver on client expectations. To ensure our team members feel motivated to perform we have: We realize that our IT systems will need to be complemented by enthusiastic team members to deliver on client expectations. To ensure our team members feel motivated to perform we have: Fully operational Cafeteria Fully operational Cafeteria Air-conditioned premises Air-conditioned premises Ergonomic chairs to ensure comfort Ergonomic chairs to ensure comfort On the house performance bonus schemes On the house performance bonus schemes Open door policies for suggestions and innovations Open door policies for suggestions and innovations Door-to-door pick n drop transport facility Door-to-door pick n drop transport facility

16 Our Clients

17 Ritzy Techno Solutions Private Limited Ritzy Techno Solutions Private Limited Reignsys (a CDO Company) Reignsys (a CDO Company) Bizgate Bizgate Annex Infosolutions Annex Infosolutions Sequel Marketings (Debt Management Company) Sequel Marketings (Debt Management Company) Individuals from Australia, New zealand, Ireland and USA. Individuals from Australia, New zealand, Ireland and USA.

18 Contact Us

19 CONTACT INFO CORPORATE ADDRESS: CORPORATE ADDRESS: 85, ELLIOT ROAD, 3 RD FLOOR, KOLKATA – SKYPE ID: ritzy.solutions SKYPE ID: ritzy.solutions WEB: WEB: LANDLINE: LANDLINE: MOBILE: , , MOBILE: , ,

20 Thanks!


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