1. Robbins et al., Fundamentals of Management, 4th Canadian Edition ©2005 Pearson Education Canada, Inc. 1 Chapter 11 Leadership and Trust

2. Robbins et al., Fundamentals of Management, 4th Canadian Edition ©2005 Pearson Education Canada, Inc. 2 Managers Versus Leaders May Have Managerial Authority and Influence Others Appointed and Have Formal Authority ManagersLeaders

3. Robbins et al., Fundamentals of Management, 4th Canadian Edition ©2005 Pearson Education Canada, Inc. 3 Trait Theories of Leadership DriveDesire to Lead Self-ConfidenceHonesty and Integrity IntelligenceJob-RelevantKnowledge

4. Robbins et al., Fundamentals of Management, 4th Canadian Edition ©2005 Pearson Education Canada, Inc. 4 Identifiable Leadership Behaviours Autocratic Democratic Laissez-faire

5. Robbins et al., Fundamentals of Management, 4th Canadian Edition ©2005 Pearson Education Canada, Inc. 5 Formal Studies of Behavioural Styles Ohio State Initiating Consideration University of Michigan Employee orientation Production orientation

6. Robbins et al., Fundamentals of Management, 4th Canadian Edition ©2005 Pearson Education Canada, Inc. 6 The Path-Goal Theory Environmental Contingency Factors Leader Behaviour Outcomes Employee Contingency Factors

7. Robbins et al., Fundamentals of Management, 4th Canadian Edition ©2005 Pearson Education Canada, Inc. 7 1 2 3 45 Increased Employee Involvement Increased Leader Control Employee Involvement Continuum Leader-Participation Model

8. Robbins et al., Fundamentals of Management, 4th Canadian Edition ©2005 Pearson Education Canada, Inc. 8 Charismatic Leadership Self-confidence Vision Ability to articulate a vision Strong convictions Extraordinary behaviour Appearance as change agent Environmental sensitivity

9. Robbins et al., Fundamentals of Management, 4th Canadian Edition ©2005 Pearson Education Canada, Inc. 9 Extend the Vision Explain Express Visionary Leadership

10. Robbins et al., Fundamentals of Management, 4th Canadian Edition ©2005 Pearson Education Canada, Inc. 10 Entrepreneurs and Visionary Leadership Leader of a jazz ensemble Draws out the best of everyone Driving force through the early stages of the venture

11. Robbins et al., Fundamentals of Management, 4th Canadian Edition ©2005 Pearson Education Canada, Inc. 11 Leadership Styles Transactional Transformational

12. Specific Team Leadership Roles Coach Troubleshooter Conflict manager Team Leadership Roles Liaison with external constituencies FOM 11.20 Robbins et al., Fundamentals of Management, 4th Canadian Edition ©2005 Pearson Education Canada, Inc.

13. Robbins et al., Fundamentals of Management, 4th Canadian Edition ©2005 Pearson Education Canada, Inc. 13 Leadership Issues National culture Emotional intelligence Self-awareness Self-management Self-motivation Empathy Social skills Substitutes for leadership

14. Robbins et al., Fundamentals of Management, 4th Canadian Edition ©2005 Pearson Education Canada, Inc. 14 Trust: The Essence of Leadership Integrity Competence Consistency Loyalty Openness