1. Impact of Deploying Labor Planning at Hi-Tech 04:00 pm– 04:30 pm Presenter: Michael Gurick (Hi-Tech)

2. Hi-Tech has been in business for 20 Years Go Live Date – JULY 2003 3 Sites Atlanta Orlando Las Vegas Labor Module Go Live – January 2007 Background

3. Operations Structure Warehouse Operations Show Operations Order Scrubbing Labor Resource Fulfillment –Labor Coordinator per Site Internal & External Labor

4. Prior to Labor Module Excel Database – Resource List –Contact Information –Business License / Insurance –Skill Set / Level –Rate per Position Excel Template – Call Sheet

6. Challenges with Excel Creation of Excel templates cumbersome Large opportunity for Error Disconnect from Resource Database & R2 No solid way to track Resource availability Waste of Paper Multiple Locations – No Central Database –Sharing Information a Problem

7. The Benefits Pre Show Benefits –Centralized Database – Increased Efficiency –Multiple Coordinators can look at one location, order at the same time –Filter Capability City Position Rate Rank –Resource Availability very easy to determine –Job History easy to obtain Same Crew Job performance –Multiple Rates for a Resource (Per Skill set)

8. The Benefits Post Show Benefits –Contract Labor verification much easier –Travel costs captured with each job –Profitability Reports –Labor Accruals for unbilled Labor easy to generate

9. Search By Date Range For Unfilled Orders (Example) Place Full Time Staff First Search by Position using Database Confirm and Assign the Resource Electronically –Non-availability is noted in the Resource Profile Once Labor is completely booked: –Call Sheet printed and sent to show site with P.M. Travel Cost entered in to UDF’s. Pre Show Procedure

10. Labor Logs are returned from show completed and signed off by the Project Manager. Any onsite labor additions are placed into Labor Module by Show Operations. Information forwarded to Accounting for Invoicing. Billing Coordinator enters Actual hours/Travel Expenses. B.C. prints “Labor Schedule by Order” –Used to verify Labor Billing is complete and accurate –Used to verify Margin meets Hi-Tech goal (Example). Post Show

11. Travel Report printed and used to verify accuracy. Accounts Payable: –Verification of Labor Invoices against actual hours entered –AP Coordinator notates lines completed with Payment Date (Show Example) –Month End Accruals generated for Accounting based on this information. Post Show - Continued

12. Rate Improvement Actual Hours - should be stored Contract Description – a Searchable Field “Labor Requirements” tab should include “Headers” and “Comments” from Account Module. Subtotal on Labor Order. Default Status for new Resources – similar to New Customer Set Up. Business Requirements

13. Closing Remarks Q&A

14. Thank You!