1. Purpose - Goals - Approach - Team

2. The NJDOE Family and Community Relations Office engages New Jersey families concerning their educational rights and responsibilities, opportunities and options, and raises community support for education reform in NJ.

3. Improve customer responsiveness and monitor the public pulse regarding public education Improve DOE phone system and tracking Family and Community Help Desk Ask the DOE emails Governors OCR referrals Surveys at our community meetings Reports on all incoming communications Grow database of interested families

4. Implement an integrated communications plan to families and education stakeholders Web site re-design with family focus and practical guides for parental involvement Facebook page Quarterly email to a growing subscriber database Public presentations on request (weekly) Work through districts for backpack express

5. Develop partnerships with foundations, corporations and education stakeholder organizations for multi-channel outreach to all school households in NJ Ask 200+ stakeholder organizations to redistribute communications through their networks Ask corporations to underwrite PSAs, media campaigns and direct mail Seek funding from foundations and wealthy individuals for improved data systems and family friendly dashboard

6. Cynthia Bucchi: Governors Referral Unit, coordinates or answers all incoming emails from web site, quality assurance Donna Fletcher-Lugo: Coordinating public meetings, stakeholder development, and communication channels Dr. Felecia Nace: Editing quarterly Family & Community Circle, writing practical guides, public meeting surveys Norris Clark: Management and planning, public presentations, building stakeholder support, implementing communications plan