3 Human rights being able to live the life you choose taking an active part in your community and wider societybeing safe and protected from harmbeing treated fairly and with dignity
4Cultural Diversity race ethnicity dress values Age gender language religion and religious practicefamily and family responsibilitiespolitical views.
5Diversity Benefits Increased innovation Improved service to clients Competitive management practicesModeling what we promote
6MulticulturalismMulticulturalism is based on the acceptance, respect, understanding and appreciation of different cultures in the community.Multiculturalism has successfully placed the needs of people from diverse backgrounds onto the political and social agenda.
7Why is diversity important? Educating managers and staff on how to work effectively in a diverse environment helps the workplace prevent discrimination and promote inclusiveness.It can enhance the organization's responsiveness to an increasingly diverse world of customers, improve relations with the surrounding community, increase the organization's ability to cope with change, and expand the creativity of the organization.
8Compliance factors at workplace. Reduced discrimination and harassment.Reduce conflict, complaints and grievancesImproved opportunities for all employees.Reduced staff turnover.Lower costs, increased profit.Happier, less stressed employees.
9What is equality and diversity? Equality is about ‘creating a fairer society, where everyone can participate and has the opportunity to fulfill their potential’ ( 2004). It is about identifying patterns of experience based on group identity, and the challenging processes that limit individual’s ‘potential’ health and life chances.
10How does diversity happen? People travel around a lot more in their own countries .They may go to live and work in other countries.When people move to other countries they add their diversity to that country in all sorts of ways - food, culture, religion, beliefs, music, and art are some of these differences.
11Learn how to respect others We can all learn how to show respect to others by:Good communication and interpersonal skillsGood listening skillsHave a respect for my parents and elders.Being multicultural and by learning about different cultures, their traditions and customs
12DiscriminationDiscrimination is less favorable or bad treatment of someone because of one or more aspects of their social identity.Understanding how discrimination can impact on individuals’ lives, work and performance is essential to prevent potential discrimination within the workplaceWe need to ensure that we are confident in dealing with discrimination issues if and when they arise.
14Introduction Conflict resolution Preparing organizations for increases in racial, ethnic, cultural, and gender diversityPreparing employees for international workSafeguarding against harassment and unfair employment lawsuitsTaking advantage of employee diversity to increase productivityConducting cultural auditsmanaging sexual attraction in the workplace
15Benefits of diversity training Diversity training is best defined as training that is provided by an employer for the purpose of increasing awareness of cultural differences within their workforce. Diversity training can (and should be) considered a tool that an employer uses to encourage differences within the workforce
16Leading diverse teamsRecognise that diversity will bring a greater skills base when managed properlyImprove the overall climate on diverse project teams in order to improve satisfactionReduce conflictsImprove team member retentionEncourage creativityFlexibility
17Rules Always respect the different culture. Respect the elder people. Respect young people.Respect women.Respect disabled.Don’t laugh at other people’s religions, customs or the way they speak, dress
18Examples of Diversity Training Use newspaper clippings of conflicts due to race, religion, culture, language, gender or lifestyleEvery employee will read these articlesWe will encourage an open dialogue around the situations that occurredEveryone can express their opinions
19Training programs Integrity Respect Dignity Openness Humility Acknowledgement of bias and prejudiceInclusionActive adult learning methodology
20Thank you for your attention Do you have any question? End of presentationThank you for your attentionDo you have any question?