Presentation on theme: "Understand the concepts of equality, diversity and rights in relation to health and social care It is really important in this learning outcome that you."— Presentation transcript:
1Understand the concepts of equality, diversity and rights in relation to health and social care It is really important in this learning outcome that you can use the correct vocabulary in your work.
2Understand the concepts of equality, diversity and rights in relation to health and social care Learning Outcome - The learner will:Assessment Criteria - The learner can:Meritin addition to the pass criteria the learner can:Distinctionin addition to the pass and merit criteria the learner can:Understand concepts of equality, diversity and rights in relation to health and social care1PExplain the concepts of equality, diversity and rights in relation to health and social care1MDescribe how practitioners should apply values of care in a health or social care service1DAnalyse the benefits of understanding diversity in relation to health and social care
3What is Diversity? Diversity is: People being different People thinking different thingsPeople looking different to the care workerPeople believing in different thingsPeople living a different life style choicePeople valuing different things in life
4Fostering DiversityTo be able to do this a care worker has to understand what diversity meansWe are not all the same; we do not all believe the same things or make the same life style choices.A care worker should learn to appreciate their service users, what ever their beliefs, choices or preferences.A care worker who values diversity will listen, and be fair to all people – what ever their own opinions
5Diversity Belief Sexual Orientation Values Ethnicity Understand different religions and culturesDon’t let your own views prejudice your care of people who choose same sex partnersUnderstand your values but respect a service users values – they may be differentMake sure there are no barriers to careMake sure there is equal access for service users and your care gives equal benefit to each of them, no matter what their culture.
6Fostering Equality in Care Settings Meeting needs of ALL peopleAnti discrimination practice includes understanding policies and proceduresOne group of people are not given special treatmentBarriers to care are taken awayCare is given equally, not according to money, status or racePeople who are disabled are catered forStaff are trained to foster equalityAnti discrimination practiceEqual access for service usersEqual benefit for service usersPolicies include:RecruitmentComplaintsRecording of informationConfidentialityProviding AdvocatesUse of languageStaff trainingMaintaining rights
7Policies include: Recruitment Complaints Recording of information ConfidentialityProviding AdvocatesUse of languageStaff trainingMaintaining rightsRemember you are writingFor a primary trust – theyWill be hiring people, wanting toKnow about policies etcIt is very important within the Primary Trust that managers understand the importance of equality. This applies to both service users and care workers. For example every care setting should have well written policies that describe how to apply equality to working life. When recruiting staff the manager should hire because of people’s experience and qualifications, not because they are a female. All complaints should be taken seriously, even if they seem silly or from a service user that is always complaining about little things. This will make the service users feel valued and will promote equality. If a service user needs an advocate the manager should find one that is suitable and is trained to do a good job. All care workers should be trained to understand equality – this may include what language to use in which situations…….
8Health and social care settings Domiciliary careHospiceNursing CareResidential careHospitalsNurseriesDay CareCentres
9Social, cultural and economic diversity faithgenderSexualityageFamily structureSocial classlanguageDressexpertisefoodMusicThe artseducationemployment
10Understand different religions and cultures Don’t let your own views prejudice your care of people who choose same sex partners Understand your values but respect a service users values – they may be different Make sure there are no barriers to care Make sure there is equal access for service users and your care gives equal benefit to each of them, no matter what their culture.Diversity is an important issue in the area that the Primary Trust operates. There are many types of diversity – religion, culture and language are three examples. However people may also be diverse in their education, the food they like, what activities they would like to do and their family background. Care workers needs to appreciate these differences and make sure that they understand them. For example a care worker may have been brought up by a mother and a father. They should not show any prejudices to those that have been raised by two fathers or a single mother. There should be respect shown to those who have different sexual preferences, this includes those that work on the same team.The managers of the care settings in the Primary Trust should ensure that there are no barriers to care and that their care workers understand different religions and cultures. The care settings may like to have a small “library” of resources explaining each religion and culture that is found within the area. Training can be given to the care workers in make sure they recognise cultural differences such the need to fast, need to pray and the choice of meal.
11What rights should we have? Students in 6th formAdults in SuffolkAdults in a care home
12Responsibilities and how to show them. RightResponsibilities and how to show them.To be respected and treated as an individualTo be treated equally and free from discriminationTo be allowed privacyTo be treated in a dignified wayTo be cared for in a manner that meets their needsT have access to information about themselves and confidentialityTo have effective communication and use preferred methods of communicationTo be protected from danger and harmTo have their preferences and choices taken account of.
13Responsibilities and how to demonstrate the right To be respected and treated as an individualRespect others.Show an interest in the service user and value them as an individualTo be treated equally and free from discriminationAccept others have a right to live differently; do not discriminate against others on the basis that their culture, lifestyle or identity is different. Ensure all service users have equal access to servicesTo be allowed privacyRespect other people’s privacy.Ensure the door is closed when carrying out personal hygiene tasksTo be treated in a dignified wayRespect other people’s dignity.Treat service users with respect and promote self esteemTo be cared for in a manner that meets their needsTo understand other’s needs.Ensure that the needs of the service users is at the centre of all planningTo have access to information about themselves and confidentialityTo keep other people’s information confidential.Ensure service users are present at meetings and that their files and notes are secure.To have effective communication and use preferred methods of communicationUse communication that does not offend or threaten.Ensure all service users shave the right communication aids and know how to use them. Use effective listening and clear communication, checking that they understand.To be protected from danger and harmBehave in a way that does not threaten or abuse the environment or physical/emotional safety of others.Ensure risk assessments have been done and keep service user’s property and valuables safeTo have their preferences and choices taken account of.Understand the impact of choices made on other people.Give the service user as many options as possible (e.g. menu, time to get up, treatment) and give enough information. Ask about preferences.
14Care Value Base Promote equality and diversity Maintain confidentialityPromote rights and responsibilitiesSee additional power point forApplication of care values.
16Inclusion Many foods are available to us from other cultures Benefits to diversityOther cultures give us different experiences in music and arts, e.g. Bob Marley, “Bolly wood”Phrases we use every day have origins in other culturesPeople learn new things from other culturesMany foods are available to us from other culturesWe benefit from the contribution of other at work e.g. skillsPeople feel respected and dignifiedInclusionPeople are empowered and feel independentEqual access to services and participation inAnti discrimination practice is always followed
17Anti- discriminatory practice empowermentparticipationaccessopportunitydignityrespectequalityinclusionIndependenceAnti- discriminatory practiceBenefits of equality and diversity for service users
18Scenario: Our local Primary Trust has asked you to look into improving equal opportunities in our health, social care and early years provision.TaskTask 1:Write a report that explains the concepts of equality, diversity and rights in health and social care settings.This should include different types of resources that care organisations can use with their staff to help them understand these important issues. (P1)Task 2:One organisation is very worried about care values and how to apply them. Producematerials that will show what they are and how they can be applied in theorganisation. You may like to produce scenarios or role play games with “model”answers. (M2)Task 3:The Primary trust wishes to consolidate the importance of equality, diversity andrights to the managers of their care settings. You should produce a report, orpresentation, that will analyse the benefits of understanding these issues for bothpractitioners and service users. You must include examples of good practice toillustrate your analysis. (D2)