2. Jenzabar’s Solutions 03.17.03 Barbara Calhoun Product Manager Copyright 2003. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

3. Jenzabar offers a comprehensive technology infrastructure and software solutions for running the business of higher education. Jenzabar, Inc

4. To enable our institutions to meet the demands of today’s generation of learners by providing reliable, contemporary solutions and professional services that go well beyond basic data collection and reporting…. Jenzabar exists to empower our institutions to be competitive. Jenzabar’s Goal

5. Jenzabar Introduction Product Strategy Partnership

6. Founded in 1998 Acquired four software companies with operating histories dating as early as 1971 Installed base of over 700 college and university customers 250+ employees 2002: $47MM total revenue, up 18% over 2001 2002: $6MM in operating cash flow (EBITDA) Key Facts

7. Cincinnati, OH Cambridge, MA Headquarters Harrisonburg, VA Knoxville, TN Hartford, CT Ontario, CA (Los Angeles) 6 offices 250+employees Over 700 fully installed clients Coast to Coast Presence

8. Customers Jenzabar Employees Technology Choices New Clients Jenzabar- A Merging of Values & Perspectives

9. Moving in the Right Direction Increased Revenues $46.9MM Increased Gross Profit Lower Operating Expenses (11.1)% Increases Deferred Revenues $3.4MM New Wins Achieved $28.6MM 2002 revenues Up 18% over 2001 2002 gross profit of $28.6MM, up 56% over 2001 2002 total operating expenses 11.1% lower than 2001 (a savings of $2.8MM) $3.4MM increase from 12/31/2001 to 12/31/2002 155 new enterprise and add-on unit sales in 2002

10. Jenzabar Cash Cycle Current Financial Liquidity (Cash & A/R) Fiscal Quarters Beginning $ in millions

11. Our Strength Comes From Understanding Your Needs Jenzabar is adopting a data driven approach to understanding Your needs Partnership: Your technology, service and support needs

12. Jenzabar Introduction Product Strategy Partnership

13. Core ERP/Administrative System Traditional Environment

14. Jenzabar’s Internet Campus Solution Business Intelligence Solutions Common Framework Core ERP/Administrative System Expanding the Horizons

15. Internet-focused, intelligent, integrated solutions for your campus Jenzabar’s Comprehensive Solution TM

16. Public Access Level Role-based Access Level (Constituent Relationship Management) StudentFacultyAdministrationCIO/IT CRM Candidate CRM Student CRM Alumni/ Constituent CRM Advisor CRM Faculty CRM Admissions Officer CRM Advancement Officer CRM Staff ICP Admin. Log-in Jenzabar’s Internet Campus Solution TM

17.  Personalization: Homepage, Email, Calendar  Role-based access to appropriate data and functionality, Users get meaningful content  Personal Organizer: Efficient and productive user experience User-Focused

18.  Community-building features: Message boards, calendar, community groups, announcements  Email & Non-Email-based communication devices (alerts, target messaging)  Able to deliver reporting functionality  Customizable/configurable to adopt the institution’s branding and strategy  Full development framework for a unique institutional offering Features for the Institution

19. Product Demonstration Jenzabar’s Internet Campus Solution

20. Recruitment Enrollment Retention Financial Aid Instructional Residential Donor Cultivation Giving Staffing Financial Budgeting Data Marts Business Intelligence

21. Datamarts Loaded with Standard Reports Powerplay Analysis Cubes Features for the Institution

22.  Easy to learn and use: point-and-click, English descriptions  Data is optimized for reporting: data sets are prebuilt, no difficult joins to understand  Robust tools: to create meaningful reports and allow for drill-down and analysis of data  Secure, web-based access: for 24X7 availability to critical information  Optimized for excellent performance: data is stored in a separate, secure server for maximum speed User-Focused

23. Product Demonstration Business Intelligence Solutions

24. Improves Departmental Efficiency Provides Rapid Information Access for Making Decisions Delivers Personalized Self-Service for All Users Fosters life-long relationships Customizable to your needs Benefit Summary

25. Jenzabar Introduction Product Strategy Partnership

26. Jenzabar partners with your staff to create a Project Team Successful Roll-out Strategy – Work with initial test group – Start with single class – Start with key early adopters – Generate internal excitement Implementing Solutions

27. Administrators Alumni Faculty IT Jenzabar Associates 360º of Diversity Students

28. “The Best and the Brightest” Jenzabar has the right vision to meet the needs of higher education today and tomorrow, and the right blend of fresh, new talent and experienced, caring people to make it a reality.