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IT Strategic Planning From Technical Dreams to Institutional Reality

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1 IT Strategic Planning From Technical Dreams to Institutional Reality
Dr. Carl R. Powell Vice President Cuyahoga Community College

2 Copyright Cuyahoga Community College, 2005
This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

3 CCC Background Ohio’s oldest and largest community college
Opened in 1963 62,000 students enrolled annually Over 70 career programs 27 allied health career programs Eight locations Includes two Corporate Colleges

4 EDUCAUSE 2005 Current Issues
Funding Security and identity management Administrative/ERP systems Strategic planning Infrastructure management Facility development, support, and training Distributed learning/teaching and learning strategies Governance, organization, and leadership Enterprise-level portals Web services and web-based systems

5 Strategic Planning for IT
Sponsorship Do you have active support from the institution’s executive and faculty leadership? Collaborative development Does the planning process include cross-institutional involvement from all constituencies (faculty, staff, students, and community)? Integration Does your IT plan support the institution’s goals? Does it emphasize student learning as well as institutional growth and expansion?

6 Strategic Planning for IT
Flexibility Can your plan adapt to changing conditions and requirements? Is it open to mid-cycle innovative ideas or new programs? Institution-wide plan Academic/instructional programs Administrative/operational services Infrastructure improvements

7 Strategic Planning for IT
Chronological priorities Short-term projects (< 1 year) Near term endeavors (1-3 years) Long-term objectives (> 3 years) Do the short-term projects support the long-term strategic objectives? Resources Will you be able to provide sufficient funding for one-time and ongoing expenses? Do you have staff available with the appropriate technical skills and expertise?

8 Strategic Planning for IT
Implementation Do your project teams include more than just IT? Are project plans and timelines documented and reviewed? What needs to change in the current environment (technical, instructional, and operational)? Feedback/validation What metrics do you use for assessment? Is there an annual review to learn from setbacks and to celebrate successes?

9 Developing an IT Strategic Plan
Mission, vision, goals College strategic plan Review of IT environment Technology infrastructure overview Technology organizations Technology committees

10 Developing an IT Strategic Plan
Environmental scan IT industry Information Week “Outlook 2005” Gartner hype cycle for emerging technology and IT services IT in higher education EDUCAUSE Current Issues Committee report ECAR reports Campus Computing Project Gartner hype cycle for higher education

11 Developing an IT Strategic Plan
Objectives (Now) Goals (1-2 years) Aspirations (3+ years) Academic/ Instructional Administrative/ Operational Infrastructure List individual choices (3 per box) Each individual selects 10 per category Tally and prioritize Ensure chronological linkage

12 Implementing the Strategic Plan
One-time Project proposal/charter Monthly ETSC meeting Quarterly Project summary Annually Collegewide “IT Outlook” presentation Review strategic planning Review project budget allocation

13 Why have an ETSC? Shared purpose of technology vision
Integrate academic and administrative technology Align IT with College’s academic/business goals Systematic approach to technology planning Collective decision making Consolidated prioritization, funding, reporting Standard approval/review process Executive communication Multi-campus integration

14 Who is on the ETSC? College Executive Leadership
EVP, Academic and Student Affairs (CAO) EVP, Administration (COO) EVP, Finance and Business Services (CFO) EVP, Continuing Education Information Technology and others Vice President (CIO) Distance Learning Campus Technology Faculty Development

15 Typical ETSC agenda Two hours every month
Acceptance of previous meeting minutes Consent agenda for project updates Project summaries reviewed ahead of meeting Review Capital Project funding status Main discussion topics Scheduled project updates (15-30 min each) Action Items Next meeting date and agenda affirmed

16 Dr. Carl R. Powell Vice President Technology Systems and Resources
Cuyahoga Community College (216)

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