1. IT Strategic Planning From Technical Dreams to Institutional Reality
Dr. Carl R. Powell
Vice President
Cuyahoga Community College

2. Copyright Cuyahoga Community College, 2005
This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

3. CCC Background Ohio’s oldest and largest community college
Opened in 1963
62,000 students enrolled annually
Over 70 career programs
27 allied health career programs
Eight locations
Includes two Corporate Colleges

4. EDUCAUSE 2005 Current Issues
Funding
Security and identity management
Administrative/ERP systems
Strategic planning
Infrastructure management
Facility development, support, and training
Distributed learning/teaching and learning strategies
Governance, organization, and leadership
Enterprise-level portals
Web services and web-based systems

5. Strategic Planning for IT
Sponsorship
Do you have active support from the institution’s executive and faculty leadership?
Collaborative development
Does the planning process include cross-institutional involvement from all constituencies (faculty, staff, students, and community)?
Integration
Does your IT plan support the institution’s goals?
Does it emphasize student learning as well as institutional growth and expansion?

6. Strategic Planning for IT
Flexibility
Can your plan adapt to changing conditions and requirements?
Is it open to mid-cycle innovative ideas or new programs?
Institution-wide plan
Academic/instructional programs
Administrative/operational services
Infrastructure improvements

7. Strategic Planning for IT
Chronological priorities
Short-term projects (< 1 year)
Near term endeavors (1-3 years)
Long-term objectives (> 3 years)
Do the short-term projects support the long-term strategic objectives?
Resources
Will you be able to provide sufficient funding for one-time and ongoing expenses?
Do you have staff available with the appropriate technical skills and expertise?

8. Strategic Planning for IT
Implementation
Do your project teams include more than just IT?
Are project plans and timelines documented and reviewed?
What needs to change in the current environment (technical, instructional, and operational)?
Feedback/validation
What metrics do you use for assessment?
Is there an annual review to learn from setbacks and to celebrate successes?

9. Developing an IT Strategic Plan
Mission, vision, goals
College strategic plan
Review of IT environment
Technology infrastructure overview
Technology organizations
Technology committees

10. Developing an IT Strategic Plan
Environmental scan
IT industry
Information Week “Outlook 2005”
Gartner hype cycle for emerging technology and IT services
IT in higher education
EDUCAUSE Current Issues Committee report
ECAR reports
Campus Computing Project
Gartner hype cycle for higher education

11. Developing an IT Strategic Plan
Objectives
(Now)
Goals
(1-2 years)
Aspirations
(3+ years)
Academic/
Instructional
Administrative/
Operational
Infrastructure
List individual choices (3 per box)
Each individual selects 10 per category
Tally and prioritize
Ensure chronological linkage

12. Implementing the Strategic Plan
One-time
Project proposal/charter
Monthly
ETSC meeting
Quarterly
Project summary
Annually
Collegewide “IT Outlook” presentation
Review strategic planning
Review project budget allocation

13. Why have an ETSC? Shared purpose of technology vision
Integrate academic and administrative technology
Align IT with College’s academic/business goals
Systematic approach to technology planning
Collective decision making
Consolidated prioritization, funding, reporting
Standard approval/review process
Executive communication
Multi-campus integration

14. Who is on the ETSC? College Executive Leadership
EVP, Academic and Student Affairs (CAO)
EVP, Administration (COO)
EVP, Finance and Business Services (CFO)
EVP, Continuing Education
Information Technology and others
Vice President (CIO)
Distance Learning
Campus Technology
Faculty Development

15. Typical ETSC agenda Two hours every month
Acceptance of previous meeting minutes
Consent agenda for project updates
Project summaries reviewed ahead of meeting
Review Capital Project funding status
Main discussion topics
Scheduled project updates (15-30 min each)
Action Items
Next meeting date and agenda affirmed

16. Dr. Carl R. Powell Vice President Technology Systems and Resources
Cuyahoga Community College
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