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@mequoda 1 Managing the Customer Experience How to Automate Practically Everything.

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Presentation on theme: "@mequoda 1 Managing the Customer Experience How to Automate Practically Everything."— Presentation transcript:

1 @mequoda 1 Managing the Customer Experience How to Automate Practically Everything

2 @mequoda 2 Customer Experience Management System

3 @mequoda 3 Digital System Roadmap

4 @mequoda 4 Adobe InDesign Adaptive Design Tools Multimedia Support Extensive Layout Options Easy Project Handoff to DPS

5 @mequoda 5 Google Analytics Easy Setup Highly Customizable Market Leader

6 @mequoda 6 PayPal Market Leader Real-time Credit Card Processing and Error Handling Auto-renewal Capabilities Feedback Capabilities

7 @mequoda 7 WoodWing Digital Asset Management Digital Asset Storage Multi-Channel Publishing Integrated with Adobe DPS Workflow Automation

8 @mequoda 8 CDS Subscription Fulfillment Data Management Customer Service Integrated Lettershop

9 @mequoda 9 Adobe DPS Entitlement Server Customizable APIs Enables Multiplatform Subscriber Access Synchronizes Multiple Databases

10 @mequoda 10 Adobe DPS Distribution Server Serves Multimedia Content to Apps Supports eBooks, Periodicals and Videos High-Speed Distributed Network

11 @mequoda 11 Haven Nexus Audience Development Centric CMS 100% WordPress GPL Compatible Highly Customizable Master Customer Database

12 @mequoda 12 Haven Gate Premium Content Access Control Advanced Offer Management Order Tracking and Reporting

13 @mequoda 13 Haven Cart Multi Product Ecommerce Management Buyer Recommendation Management Category Management and Merchandising

14 @mequoda 14 Haven Thread Supports Topic-Based Discussions and Conversion Zones Integrates With Master Customer Database Easy to Setup and Use

15 @mequoda 15 Haven Live Live Event Marketing and Management Integrates With Master Customer Database Supports Multi-person Event Registration Supports Date-Based Pricing

16 @mequoda 16 WhatCounts Tier 1 Email Provider Extensive APIs Strong Testing Capability Delivery Management and Reporting

17 @mequoda 17 OpenX Open Source Ad Server Flexible API Cross Platform Support Supports A/B Testing and Reporting

18 @mequoda 18 Hootsuite Manage Multiple Social Profiles Advance Content Scheduling Analyze Social Traffic

19 @mequoda 19 Digital System Roadmap

20 @mequoda 20 Kim Mateus Chief Content Officer Mequoda Group, LLC Kim@Mequoda.com (571) 313-8779 Thank You Don Nicholas Chief Executive Officer Mequoda Group, LLC Don@Mequoda.com (508) 358-9689 www.mequoda.com/dpb12


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